Published: 08 May 2024
Kundenberater:in 50-100%
Zürich
TELAG AG
Company Profile
TELAG is a strong partner in customer contact on all channels of communication. We have over six decades of experience with innovative contact centre services. With high personal engagement, our client-oriented team aims to provide a positive experience to each customer.
Competence, certificated quality and high flexibility are reliable indicators for a successful relationship. Our solutions are customised to the individual needs of small companies as well as of international companies.
Job Offers
Reviews
3.9★
Employees (0)
Candidates (0)
Others (10)
5 stars4
4 stars4
3 stars0
2 stars1
1 star1
Translated from German
28 February 2019
Applicant
Low wages, long working hours with interruptions
This works well in the company
Very low wage for long working hours with several hours breaks in between: Example, from 8-12 and 17-21:30! 3 languages are not rewarded, all deserve the same as in communism. So someone with only knowledge of German receives the same salary as someone with DE, FR and EN knowledge.
This could be improved
Very outdated infrastructure, such as PC, chair, headphones and furniture. Gives many employers with better working conditions, which your employees actually appreciate.
Translated from German
30 June 2020
Former employee
There are many internal construction sites
This works well in the company
Customers receive a very good service and the collegiality among the employees is good.
This could be improved
Leadership (team leadership) still has large gaps in terms of promotion and motivation - it is only demanded and criticised but not exemplified - an example and structured and clear leadership would lead to higher efficiency and at the same time higher employee satisfaction. Wages are no longer in line with the times, especially for long-term or permanent positions (no 13th salary)
Translated from German
27 April 2022
Current employee
Hybrid work
This works well in the company
Flat hierarchy, dynamic work, always new challenges. Good opportunities for promotion. Salaries are in line with the market and above the GAV guidelines.
This could be improved
The furnishings are getting on in years. The break rooms have already been modernized, but the office areas are still lacking.