Associate Store Leader, Zurich

In short

This is your opportunity to become a core part of On’s Direct-to-Consumer (DTC) team and take on the responsibility to co-lead On’s Store in Zurich.

You will be in charge of the store’s overall performance and delivering exceptional customer service every day. You will oversee all store related operations from inventory management to IT systems to customer flows and product training, as well as all internal team related responsibilities.

Your Mission

• Continuously embrace and communicate On’s values and brand philosophy in team and customer interactions
• Support staff planning and hiring to build a high performing team
• Contribute to implementation of ongoing learning and development programs for the store team and on-the-job coaching / training as needed
• Support monitoring of store key performance indicator to track healthiness of business operations
• Oversee FoH (Front-of-House) operations to ensure that exceptional service is provided to each and every customer
• Oversee inventory management and BoH (Back-of-House) processes for optimized stock levels as well as inbound and outbound product flow requirements
• Act as the in-store troubleshooting expert for On's store systems and core processes
• Ad Hoc - Other duties as needed

The following information is representative of the essential functions performed in this specific position.As you will be working in a retail store environment the position involves constant spoken communication but also reaching, carrying, climbing stairs, and standing for consecutive hours. It will occasionally involve stooping, kneeling, and crouching. You may also occasionally lift material up to 25 pounds (11.3 kg).

Travel Requirements:Willingness to travel up to 10% of the time; travel percentage will fluctuate based on business needs.