Servicetechniker/ Field Service Engineer Hamburg (m/w/d)

Key Responsibilities

As a Field Service Engineer, the ideal candidate will be living near an international airport in Germany or in northern Germany, enabling efficient travel to various locations. Your pivotal role involves providing exceptional service and maintenance for our additive metal printing systems, including Laser Machines. Here's what you can expect:

• System Installation and Maintenance: Responsible for installing, maintaining, and servicing our cutting-edge additive metal printing systems to ensure optimal functionality.
• Detailed Documentation: Precision in documentation is crucial; you'll meticulously record service requirements as per specifications and efficiently manage customer cases through our service CRM.
• Customer Empowerment: Guide and support customers in effectively utilizing our additive metal printing systems, providing expert advice and assistance.
• Emergency Response and Preventive Care: Proactive and reactive maintenance to ensure uninterrupted operations and prompt emergency response for our clients.
• Operational Excellence: Conduct systematic system checks, adhere to defined operational frameworks, and report any deviations from machine installations and operations.
• Customer-Centric Approach: Foster strong customer relationships, delivering tailored solutions and exceptional service to ensure utmost satisfaction.
• Adaptability: Respond to changing demands and situations, adjusting strategies to maintain top-notch service quality.
• Accountability: Take ownership of your work, ensuring it consistently meets the highest quality standards.

Required Qualifications

To excel in this role, the following qualifications are necessary:

• Service & Field Services Experience: While experience is a requirement, we provide opportunities for professional growth in this role.
• Technical Expertise: A background as a trained electrical or mechanical engineering technician or similar qualifications are preferred.
• Willingness to Travel: Preparedness for travel to provide essential customer support.
• EU Work Permit: Must hold the right to work in the European Union, preferably for Germany.
• Effective Communication: Proficient oral and written communication skills in German and English are vital for this role.

If you're prepared for an exhilarating career journey with Colibrium Additive, where innovation and excellence drive our operations, apply now and become part of our team dedicated to shaping the future of additive manufacturing. Join us in revolutionizing industries and pushing the boundaries of what's possible with metallic additive systems.

We offer ✈️

Colibrium Additive advocates for and supports flexible work arrangements where possible, recognizing the benefits to employees of achieving a positive work-life balance. As a new member of GE Additive, here are some benefits included in your benefit fund, which can be personalized to meet your individual needs:

• Company pension plan
• Supplemental health insurance
• Long-service awards
• Disability and death insurance
• Holiday storage
• Fitness subsidy

About Us ✈️

Colibrium Additive – part of GE Aerospace (NYSE: GE) – is a world leader in metal additive design and manufacturing, a pioneering process that has the power and potential to transform businesses. Through our integrated offering of additive experts, advanced machines, services, and quality powders, we empower our customers to build innovative new products.

GE Aerospace is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Über uns ✈️

GE Aerospace ist ein Arbeitgeber mit gleichen Chancen für alle. Wir leben Inklusion und Personalentscheidungen werden bei uns unabhängig von ethnischer Herkunft, Hautfarbe, Religion und Weltanschauung, Bekenntnis, sexueller Orientierung, Geschlechteridentität, Alter, Behinderung und anderer gesetzlich geschützter Persönlichkeitsrechte getroffen.

Colibrium Additive – Teil von GE Aerospace (NYSE: GE) – ist ein weltweit führendes Unternehmen im Bereich der additiven Fertigung. Durch unser umfassendes Angebot an 3D-Druck-Expertise, modernster Technologie, Maschinen, Dienstleistungen und hochwertigen Pulvern ermöglichen wir unseren Kunden die Entwicklung innovativer Produkte.