Hospitality Specialist - Maternity Cover

The World Economic Forum, committed to improving the state of the world, is the international organization for public-private cooperation.

The Forum engages the foremost political, business and other leaders of society to shape global, regional and industry agendas.

Why we are recruiting

The Hospitality Team coordinates all World Economic Forum events at its headquarters and around Geneva. The team is also responsible for maintaining a high standard of services (catering, hotel booking, etc.) provided to Forum staff, collaborators and visitors.

The Hospitality Specialist will provide support on daily tasks and projects, working with a strong team spirit to deliver events and maintain the high standard of services at our headquarters.

Reporting Lines & Interactions

Reporting to the Hospitality Services Lead

Interaction with internal staff, external participants, and suppliers

Breakdown of main responsibilities

• 20% Minor and medium events coordination

• 20% administrative tasks

• 15% Major events support

• 15 % operational work

• 15% internal coordination

• 10% room block booking and individual booking for staff and external

• 5% catering coordination

The successful candidate will be assessed on

• Providing support for major events held at the World Economic Forum and in Switzerland: Managing catering requirements, rental equipment, insurance requirements and conference room set up, accommodation contract, rooming list

• Organizing in-house minor events and collaborate with relevant teams to ensure timely delivery

• Being responsible for room and banquet set-up

• Being the main point of contact for Forum-wide meeting room reservations (Condeco system)

• Undertaking ad-hoc project work

Preferred Requirements and Experience

• Bachelor’s degree in hotel management, hospitality, travel/tourism

• High level of adaptability in a continually evolving international environment

• 4 years’ experience in the event industry or a hotel, or as an independent

• Fluent in English and French spoken and written and German is a plus

• Fast thinker, organized, flexible, analytic and practical

• Positive attitude and open-minded nature

• Team player

• Service oriented, with strong attention to details; discrete and rigorous

Why work at the Forum:

The Forum believes that progress happens by bringing together people from all walks of life who have the drive and the influence to improve the state of the world by building awareness and cooperation, shaping mindsets and agendas, and driving collective action. Join us and become a driver for positive change!