Store Manager

About the Company

Our vision is to become the first truly global people-centric food and beverage brand by offering a healthy, convenient, and ambient experience when entering our universe. To achieve this goal, we aim to foster a culture based on our values and operational excellence. This is reflected in our four company pillars: Health, Experience, Convenience & Sustainability.

Our current portfolio is limited to 8 locations in Zurich and Lucerne, with plans to open additional stores in Zug and Geneva for 2025.

About the Role

As a Store Manager at JOE & THE JUICE, you take full responsibility for the operation and development of your store. You ensure excellent service, a motivated team, and an inspiring company culture. You will work closely with the Market Management team to create a positive work environment, ensure operational excellence, and represent the brand image of JOE & THE JUICE.

Qualifications

Several years of experience in gastronomy, hospitality, or retail. Previous leadership experience and possession of a hospitality permit (Wirte Patent).

The ideal candidate has:

• Residence in Lucerne/Zug, Switzerland.
• Understanding of legal frameworks and regulations (OR, ArbvG, L-GAV).
• Passion and proven ability to lead and develop teams.
• Strong communication and persuasion skills to interact effectively with various stakeholders.
• High sense of responsibility, organizational talent, and a good understanding of business metrics.
• Hands-on mentality and enthusiasm for being actively involved in daily operations.
• Excellent interpersonal and communication skills, both written and spoken, with the ability to manage relationships across all levels of staff and stakeholders.
• Fluent German and English skills as well as proficiency in MS Office.

Personal Attributes:

• Attention to detail and strong organizational skills.
• Empathy and understanding of employee needs.
• Clear and transparent communication with team members at all levels.
• High level of integrity and discretion in handling confidential information.
• Positive attitude, enthusiasm for personal growth, and strong sense of responsibility.
• Proactive approach to learning and development, with curiosity and creative problem-solving skills.
• Team player who takes an active role in fostering a great team dynamic both professionally and socially, balancing independence with collaboration and knowledge sharing.

Key Responsibilities:

• Oversee the smooth operation and profitability of the store.
• Lead, motivate, and develop your team to enhance individual and collective performance.
• Ensure exceptional customer experiences and adherence to brand standards.
• Recruit and onboard new team members in collaboration with the Market Management team.
• Continuously analyze store performance and implement improvement measures.
• Oversight of all purchasing, logistics, and disposal processes, as well as operational performance
• Efficiently plan and manage operational processes (e.g., scheduling, inventory management).
• Foster a positive and productive company culture.

What we offer:

• Meal discounts during work hours.
• Global discounts at all JOE & THE JUICE stores.
• Various discounts through collaborations: PureGym (15%), Snipes (30%), Brands for Employees, etc.
• Autonomy in managing work hours and location (no home office).
• Computer and phone provided upon request.
• A well-established team and diverse workdays in an inspiring environment.