Senior Consultant Specialist
Date de publication :
26 septembre 2024Taux d'activité :
100%Type de contrat :
Durée indéterminée
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist.
Business: Wealth & Personal Banking IT
Principal responsibilities
- Enhance service monitoring to ensure the service can continuously operate within the agreed Service Level Objective, trigger rapid response if any of the performance indicators have breached the defined thresholds.
- Apply automation and software to any tasks or parts of the system that would benefit from it or are performed manually.
- Conduct system analysis, configuration management and develops improvements for system software performance, availability and reliability.
- Review and approve deployment changes to prevent change related incident which would consume error budget.
- Work closely with software engineers and testers to ensure the system is responding properly to non-functional requirements such as performance, security, and availability.
- Document your system knowledge as you acquire it over time, create runbooks, and ensure critical system information is readily available to those who need it.