IT Support Specialist

Our Teams’ Mission:

Our mission is to empower Verity staff with reliable, efficient, and innovative IT solutions that enhance productivity and collaboration. We are dedicated to providing exceptional support, streamlining system processes, and maintaining a secure, future-ready IT infrastructure. As part of a dynamic organization, our team strives to continuously improve and adapt to meet the evolving technological needs of the company.

Your Role:

• Provide IT support for end-users on Windows, macOS and Linux operating systems.
• Manage IT inventory, including hardware and software assets, ensuring efficient stock and device management.
• Handle deployment of Windows, macOS and Linux operating systems, ensuring seamless configuration and setup.
• Assist in maintaining and improving IT processes to enhance overall system performance and user satisfaction.
• Collaborate with team members to resolve technical challenges and support IT initiatives.
• Stay updated on emerging technologies and contribute to optimizing the IT workplace.

Your Experience:

• A minimum of 2 years of professional experience in a similar role.
• Proficiency in troubleshooting both Windows, macOS and Linux endpoints.
• Hands-on experience with Microsoft 365 administration and Microsoft Intune.
• Familiarity with JIRA and Confluence.
• Solid understanding of fundamental cyber security principles.
• Bonus: Experience with scripting languages such as PowerShell, Bash, or Python.

Who you are:

• A strong service-oriented mindset with a passion for delivering top-tier IT support to Verity staff.
• Proactive and driven, with a can-do attitude and an exceptional sense of responsibility.
• A collaborative team player with excellent problem-solving skills, the ability to work independently, and a keen desire to learn and enhance existing systems.

Why Verity?

• A great engineering culture, including flat hierarchies, an open-door policy, and a focus on joint responsibility and mutual trust and support
• Working with a skilled, high-achieving, experienced, and fun team—with lots of opportunities to develop your professional career and grow with the company
• Flexibility of a hybrid work environment. You can arrange start and finish times around your life (picking up kids, walking the dog, training for your next marathon at lunch)
• 25 days of annual leave, employee stock ownership plan (conditions apply), variety of pension plans, and relocation packages
• A buddy will support you during your onboarding and first month at Verity.
• Annual team-building events, quarterly and monthly get-togethers, knowledge-sharing talks, game nights, and more
• Welcoming office space complete with friendly team members, free snacks (fresh fruits, coffee, and more!), and fun activities—we’re dog-friendly!

Learn more about who we are, what we do, and how we think at www.verity.net

We strive to create an inclusive environment that empowers our employees. All qualified applications will receive consideration for employment without regard to race, nationality, religion, sexual orientation, gender, age, physical [dis]ability, gender identity or length of time spent unemployed.