Quality Engineer - Post Market
Date de publication :
25 octobre 2024Taux d'activité :
100%Type de contrat :
Durée indéterminée- Lieu de travail :Gurugram
- Customer complaint handling
- Complete complaint investigation templates.
- Preparation Risk Analysis documentation
- Should be able to document, review, evaluate and investigate responses on product complaints
- Performs collective analyses of product complaints and reports for trends and identification of potential corrective or preventive actions
- Ensures timely investigation of and response to product complaints. This involves initiating and participating in investigations and corrective action arising from product complaints.
- Collaborates with team members to do complaint investigations
Essential duties & responsibilities: (detailed description)
Education & special trainings:
- Bachelors/Master’s in Mechanical/Biomedical/Biotech Engineering.
Qualifications & experience:
- Experience -
Required:
- Good analytical and problem-solving skills.
- Knowledge of DFMEA/PFMEA/Control plan/7QC tools.
- 1-3 years of relevant work experience.
- Proficient computer skills in Excel and Word.
Preferred:
- Exposure to automation tools (Power Automate apps)
- 4D problem solving methodology.
- Experience is 7 QC tools - Fish Bone Diagram, Pareto Charts, and Root Cause Analysis.
- Good understanding of database management of complaint records.
- Prior experience using complaints processing software (trackwise)
Soft Skills: -
- Excellent documentation and communication skills.