Business Development / Retail Manager - Global Travel Retail 100% as of April 1st, 2025

What you do here

Unlock new business in the form of future scale for Travel Retail (GTR) division in priority markets with development of a robust route to market for the Retail stores / Formats and expansion at airports.

Responsible for the setup of a profitable business model, evaluation and prioritization of the countries and the opportunities, working hand in hand with Corporate, Global and GTR teams.

Planning:

• Identify and prioritize key markets with Head of GTR.
• Maintain and update Retail vision and ambitions for the division.
• Prepare informational packs for local teams and Group Management, Leadership team and local teams to enable sharing and decision making.

• Deliver solid business cases covering 5 year P&L, portfolio, pricing and competitor analysis, aligned with DIS and Corporate Controlling.
• Construct PMOs for various projects, and ensure and manage all project deliverables ensuring adherence to project timelines and budgets.
• Perform feasibility studies to ensure success of markets including competitive, local partner alliances, supply chain, legal, government regulations and business setup process.
• Take a proactive approach to anticipating risks and formulating contingency plans.
• Successfully transition project to local operations teams, providing support beyond feasibility stage.

• Implement standards, procedures etc. relevant to the new market / country, examples but not limited to:
• Packaging - design and sourcing.
• Store Design/concepts - design and material selection.
• Lead implementation of all locally relevant global retail programs to deliver premium in-store brand experience and drive conversion.

When you fit in with us

• 5+ experience in a similar role, ideally premium brands or FMCG
• Project management and leadership skills
• Experience with working in a multi-cultural organization
• Strong influencing and networking skills, working with Global teams and presenting up to Group level

• Energetic and people person
• Highly organized with high attention to detail
• Relentlessly curious to learn pro-actively and continuously seeks and shares knowledge and information
• Able to work independently with little or no supervision
• Applies continuous improvement

• Strong understanding of elements of the P&L and technical knowledge of Retail business, always working to keep knowledge current
• Ability to develop and enable strategy/decisions providing clear and concise information and insights
• Proficient with MS Office Suite particularly PowerPoint and Excel
• Knowledge of Project Management software/tools is a plus

• Delivers consistent results by evaluating and prioritizing the areas with the greatest impact
• Establishes and maintains effective and collaborative relationships with a wide variety of stakeholders internally and externally
• Can effectively cope with change, shift gears comfortably and can comfortably handle risk and uncertainty
• Looks toward the broadest possible view of an issue/challenge, can think globally, can discuss multiple aspects and impacts of issues and project them into the future
• Effective with written and verbal communication

• University degree
• Project Management experience, professional certificate is a plus

• High proficiency in spoken and business English
• Ability to speak other languages is a plus

Our extras

• Well-being
• Development
• Mobility and flexibility
• Family-friendly environment - properly insured
• Diversity and inclusion
• Perks and leisure activities

About us

We make the world a sweeter place.

We are currently represented in over 120 countries, with headquarters in Kilchberg. Our main markets are Europe and North America. Furthermore, Lindt & Sprüngli is accessible from every corner of the world thanks to its extensive global network of distribution partners, subsidiaries and almost 500 of its own Lindt boutiques.

Over 1000 dedicated people work at the Kilchberg, Altendorf and Olten sites. Every single one of us is important. Together as the Lindt team, we give our best every day and make the difference.

Contact

Interested? Then show us your best side. Margarita Battalova is looking forward to your online application.

Margarita Battalova

Margarita Battalova