Consultant - Learning Support

Job Description - Consultant - Learning Support (2408086)

Consultant - Learning Support - (2408086)

Contractual Arrangement: External consultant

Contract Duration (Years, Months, Days): 4 months

: Nov 6, 2024, 12:14:10 AM

: Nov 20, 2024, 10:59:00 PM

: Anywhere

: HQ/LCD Learning and Capacity Development WHE

: Full-time

IMPORTANT NOTICE: Please note that the deadline for receipt of applications indicated above reflects your personal device's system settings.

Purpose of consultancy

Provide guidance and support in coordinating the delivery and evaluation of learning and capacity-development activities in the context of health emergencies.

Background

The mission of WHO's Health Emergencies Programme (The Programme) is to build the capacity of Member States to manage health emergency risks and, when national capacities are overwhelmed, to lead and coordinate the international health response to contain outbreaks and to provide effective relief and recovery to affected populations.

The Learning and Capacity Development unit (LCD) in the Executive Director’s (EXD) Office seeks to provide a learning environment for WHO staff and partners in which they can share and acquire health emergency-specific knowledge, skills and competencies. In addition, LCD is nurturing a learning ecosystem

that involves a wide range of stakeholders and that facilitates resilience of national and local systems, supports preparedness capacity development, and enables emergency learning for staff, response partners and frontline responders, facilitating a safe, efficient and effective response. The immediate strategic objectives of LCD are:

• To provide a strategic and operational framework in which WHE-related learning can evolve.
• To foster a learning ecosystem through partnerships with a wide array of learning stakeholders, and through broad agreement on standards and competencies, and through shared content and structures for learning.
• To develop and maintain an arsenal of learning tools and resources, including technology-enhanced learning through open-access online learning, virtual classrooms and experiences, or simulation exercises; and
• To facilitate the development and piloting of Flagship Trainings, i.e. training that are of crucial importance to achieving the overall goal of WHE in the area of learning and capacity development, which is the constitution of a Global Health Emergency Workforce.

Deliverables

• Provide capacity-building and project coordination expertise to deliver learning activities in support of the LCD objectives.
• Identify and help implement strategies to increase learning transfer of WHE online, hybrid and face-to-face courses and application of learned skills within local contexts.
• Identify and implement optimal mechanisms for outreach to health care professionals and other stakeholders working in health emergencies
• Develop curriculum and produce course materials for online and face-to-face capacity-development activities for the WHO Health Emergencies programme.
• Produce new knowledge resources on health emergencies based on evolving technical guidance.
• Check online materials to ensure full alignment with WHO’s latest technical guidance and recommendations on COVID-19 and other diseases.
• Analyse user feedback on existing learning materials and address any misunderstanding and frequently asked questions through course material revision in consultation with subject-matter experts.
• Reporting and evaluation of health emergency learning activities.
• Define key indicators and methodologies for assessing impact across the unit’s learning activities, ensuring alignment with WHO guidelines and standards.
• Design surveys to assess the impact of the learning initiatives among WHO personnel and partners working in health emergencies.
• Analyze data to identify trends, insights, and areas for improvement.
• Prepare a comprehensive report summarizing the findings and outlining feedback and recommendations for further action.

Qualifications, experience, skills and languages

Educational Qualifications

Essential:

• Minimum first university degree in Sciences, Social Sciences, Management, Public Health or a related field relevant to the position.

Desirable:

• An advanced university degree or complementary education degree, qualification or training in a second of the above-mentioned fields.

Experience

Essential:

• Between 5 to 10 years of professional experience in the area of capacity-building through training and exercises.
• Demonstrated experience in project management.
• Experience working at the international level.
• Extensive experience working within a multicultural and multidisciplinary environment.

Desirable:

• Experience in visual design.
• Experience working with a United Nations agency

Skills/Knowledge

Essential:

• Very strong project coordination skills
• Strong organizational skills
• Attention to detail
• Good analytical skills
• Excellent writing/editing skills, good communicator
• IT savvy
• Ability to coordinate writing of official documents with various stakeholders
• Self-motivated
• Capacity to produce at short notice and against tight deadline
• Ability to work in multicultural teams
• Sound knowledge of Microsoft Office Suite including Word, Excel, PowerPoint and Outlook

Desirable:

• Proven knowledge and skills in WHO health emergencies learning.

Languages and level required

Essential:

• Expert knowledge of English

Desirable:

• Intermediate knowledge of other UN languages

Location

Offsite: Home-based

Travel

The consultant is not expected to travel.

Remuneration and budget (travel costs are excluded)

Remuneration

Band level B: USD 7,000 - USD 9,980 per month

Living expenses (A living expense is payable to on-site consultants who are internationally recruited)

N/A

Expected duration of contract

4 months. Additional contracts up to 11 months may be offered, subject to funding availability.

Additional Information:

• This vacancy notice may be used to identify candidates for other similar consultancies at the same level.
• Only candidates under serious consideration will be contacted.
• A written test may be used as a form of screening.
• If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
• For information on WHO's operations please visit: http://www.who.int.
• The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits workforce regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.

The WHO is committed to achieving gender parity and geographical diversity in its workforce. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply for WHO jobs.

Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to E-Mail schreiben

• An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter (https://www.who.int/about/who-we-are/our-values) into practice.
• WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of short-listed candidates.
• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
• Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority.
• WHO shall have no responsibility for any taxes, duties, social security contributions or other contributions payable by the Consultant. The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by WHO.
• Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at E-Mail schreiben.
• In case the recruitment website does not display properly, please retry by: (i) checking that you have the latest version of the browser installed (Chrome, Edge or Firefox); (ii) clearing your browser history and opening the site in a new browser (not a new tab within the same browser); or (iii) retry accessing the website using Mozilla Firefox browser or using another device. Click the link for detailed guidance on completing job applications: Instructions for candidates .
• Consultants working in Switzerland must register with the applicable Swiss cantonal tax authorities and social security authorities, within the prescribed timeframes (Guidelines issued by the Swiss Mission are available at: https://www.eda.admin.ch/missions/mission-onu-geneve/en/home/manual-regime-privileges-and-immunities/introduction/Manuel-personnes-sans-privileges-et-immunites-carte-H/Non fonctionnaires et stagiaires.html