Associate Director - Global Business Process Owner Warehouse

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Organization Overview:

The Global Supply Chain Excellence organization focuses on standardization of business processes by emphasizing on lean methodologies and master data management while interfacing with relevant key stakeholders including sites/networks, M&Q IT, and HR business partners.

Role Overview

The Associate Director Global Supply Chain – Global Business Process Owner Warehouse serves as the business process owners for Lilly’s global warehousing processes. Responsibilities include defining and documenting global business processes, identifying, and driving improvements, governing execution of the business processes, ensuring the tools and organization are capable and supporting the capabilities in the organization through appropriate guidance and training.

Responsibilities:

This role is accountable for defining, maintaining, and sustaining the global warehouse process, which includes:

• Defining documenting the warehouse business process steps
• Designing the process flow, key success measures and interaction with other processes
• Implementing transformational or continuous improvement changes to the process
• Benchmarking the process amongst industry peers
• Handing over the process to global and local warehouse teams in the business
• Train users on the business process

Strategy

• Define global business processes for warehouse operations across all manufacturing networks (API, parenteral, and dry products)
• Develop a strategic vision for the business process in line with overall business objectives
• Make recommendations for warehouse process development and improvement on behalf of the stakeholders.
• Make decisions to align processes, organizational roles, and technology

Process governance:

• Form a companywide strategic roadmap to improve warehouse process maturity.
• Align strategic roadmap with key stakeholders across functions, hierarchy and different parts of the business.
• Train users on business processes

Process Design:

• Serve as an expert and key team member in major process Global Supply Chain design changes.
• Document and map the global business process
• Capture and analyze business requirements and translate these into standardized business processes, including definitions, templates, data sources, technology roadmap, and roles and responsibilities.
• Development of key output and KPI requirements that support the warehouse process
• Enable process design through technology and analytics

Measurement and Continuous Improvement:

• Track benefits and improvement into the business.
• Channel continuous improvement ideas and select suitable ones to turn into projects.
• Ensure the warehouse review processes happen on time

Basic Requirements:

• BS or MS degree in Materials Management, Engineering, Finance, Business Administration or related field.
• At least 5 years of warehouse operation experience with understanding of material flows, preferably in the pharmaceutical industry
• Strong Materials Movement business process knowledge
• Knowledge of systems required manage material (ERP; WMS; SAP-EWM Extended Warehouse Management)

Additional Skills/Preferences:

• Excellent written and verbal communication skills, as well as the ability to effectively communicate with technical and nontechnical audiences.
• Strong interpersonal and communication skills.
• Good problem-solving and influencing skills.
• Ability to analyze project needs and balance competing interests, and to determine the resources needed to meet objectives.
• Use of business process modeling techniques, such as contextual inquiry, business narratives and value networking analysis.
• Project management skills to manage overall transformation or continuous improvement projects across multiple geographies.
• Ability to identify modifications to business practices to take full advantage of technology innovation.
• Use thought leadership to anticipate future needs and changes that might be required.
• Able to identify the impact of initiatives on business results to drive priorities.
• A certification in supply chain is desired

Additional Information:

• Work shift: Full time, normal work shift
• Travel: <20%

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.

WeAreLilly