Beauty Advisor for Charlotte Tilbury - Zürich Airport (100%)

WHO WE ARE

Avolta is the world’s leading global Travel Experience Player, combining Travel Retail and Food & Beverage businesses to creating innovative and integrated offerings to travelers worldwide. Our 60,000 employees provide compelling offers and attractive services in outlets across more than 350 airports, seaports and other touristic locations in more than 75 approximately 5,500 countries.

About Charlotte Tilbury Brand

Charlotte Tilbury understands the power of beauty like no-one else. With over 25 years at the forefront of the makeup industry working with the world’s A-list models, celebrities and designers, Charlotte has poured her best-kept secrets into an edited but ‘all you need’ skincare, make-up and fragrance collection. At Charlotte Tilbury, our mission is to empower everybody in the world to be the most beautiful version of themselves. We support this by encouraging and hiring people with diverse backgrounds, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

YOUR ROLE

In the role of Beauty Advisor you are representing Dufry in the area of perfume & cosmetics. You are service-orientated and friendly with a fresh and welcoming approach to assist our international customers during their shopping experience. Your strong communication skills allow you to engage in a confident, professional and competent manner.

PURPOSE OF THE ROLE

A Charlotte Tilbury Travel Beauty Expert serves as the beating heart of our travel retail spaces. Operating within the dynamic environment of airports and travel hubs, you play a pivotal role in bringing our magic to customers. Your mission is to empower travellers to embrace their beauty, fostering the confidence to pursue their dreams. This entails leveraging your adept artistry talents alongside extensive product expertise, fostering meaningful connections with customers on their journeys. Embracing inclusivity, you tailor your approach to cater to the diverse needs of our global clientele.

RESPONSIBILITIES

• You can work at a fast pace to achieve and exceed KPI’s. You feed on the buzz of achieving your goals and being the best, you can be. You not only meet expectations – you exceed them.
• “Teamwork makes the dream work” – is your working motto. You build solid relationships with team members and management contributing to a sense of team work in all aspects of the role.
• You champion the art of world-class artistry and an impeccable customer experience. You are a Charlotte Tilbury brand ambassador and want to pass on your knowledge to customer after customer.
• You easily adapt your approach to activities, customers and opportunities to open up for stratospheric success.
• You follow the company grooming standards to a tee – you know what good looks like and are not afraid to display this.

REQUIREMENTS

• Ideally an NVQ-3 in Beauty Therapy or a similiar training in the make-up/beauty sector
• You will ideally have had some experience as a Sales Advisor. Ideally this will be gained from a fast-paced environment such as beauty, retail or FMCG.
• You aspire to be part of a beauty brand that disrupts the way it is seen – and continues to grow. You love all things Charlotte Tilbury – and are not afraid to spread the word.
• Ideally you will have experience in applying makeup – and knowing how to adapt your style to different customers with different needs.
• You champion positivity – and can think in a limitless way that makes your energy shine.
• You receive constructive feedback in a positive manner and puts suggested actions easily into motion.
• You are required to be flexible to work on a shift basis, including both early shifts and late shifts.
• You will be required a Criminal Reference Check as the store is airside in the departures lounge. This will be discussed in more detail at interview stage.

WHAT WE OFFER

• A dynamic environment and great teams
• Attractive work location
• Food, public transport and shopping benefits
• A generous and flexible pension fund scheme

Avolta is committed to equal opportunities and will consider all qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, or other characteristics protected by law.

Please note that we can only consider applicants who are either eligible to work in Switzerland or hold the relevant work permit.