Communications Manager, Sustainability 80-100%

Are you a strategic communicator with a thorough understanding of sustainability in the insurance industry and proven experience in creating impactful messages for global audiences? Are you energized by the opportunity to shape how Zurich’s sustainability journey is brought to life for employees and external stakeholders? If you thrive in a dynamic environment and excel in building trust with senior leaders, influencing change, and telling powerful stories that highlight the role of sustainability in how Zurich supports customers and drives business success, we’d love to hear from you.

As Communications Manager, Sustainability, for Zurich Insurance Group, you’ll play a pivotal role in amplifying our sustainability ambitions. This role offers a unique platform to shape Zurich’s narrative as a responsible insurer, investor, and employer with a clear focus on creating positive, lasting change.

What you will do

• Drawing on your comprehensive understanding of the insurance business and financial industry, co-lead the development and implementation of global communication strategies that bring Zurich’s sustainability framework and ambitions to life for employees and other stakeholders.
• Drive awareness and understanding of Zurich’s Climate Transition Plan by translating it into engaging messages and identifying success stories that resonate with internal and external audiences.
• Collaborate with Public Affairs and Media Relations and translate developments in the external landscape into business relevant insights and messages.
• Create and execute inspiring communication plans across multiple platforms that foster employee engagement and advocacy.
• Work closely with a team of Communications colleagues across functions and regions, shaping messaging and campaigns that align with Zurich’s sustainability ambition and business objectives.
• Work in close partnership with cross-functional teams to develop toolkits that empower Zurich’s local colleagues to drive sustainability communications campaigns, contributing to a unified global narrative.
• Play a key role in flagship projects, such as the Zurich Forest or our “Road to COP30”, managing sub-projects to ensure consistent, high-quality delivery.
• Measure the impact of communications initiatives using data and analytics, adjusting strategies to optimize engagement and effectiveness.

What you bring

• 5-7 years of experience in a communications or related business role within an international, matrix organization
• In-depth knowledge of insurance (in particular of Commercial Insurance and Underwriting) and thorough understanding of sustainability topics — including climate change, net-zero transition pathways, and ESG ratings — and an understanding of their impact on the financial services sector
• Ability to fully grasp complex interrelationships and to translate them into visual and written communications
• Ability to advise and influence stakeholders with clear, compelling messaging that inspires action
• Excellent project management, prioritization, and organization skills with the ability and discipline to track and coordinate large number of topics, issues, and deliverables
• Resilient under pressure and in a fast-paced, complex environment.
• Ability to see the bigger picture and to think strategically paired with a hands-on mentality.
• Ability to quickly understand issues and new topics based on limited information.
• Proficiency in using digital platforms, including internal and external social media, to create engaging and impactful communications.
• Native-level fluency in English, with an exceptional eye for detail in crafting content that simplifies complexity for diverse audiences. Proficiency in German is a plus.
• Interculturally savvy and experienced in working at a global/international level.

Additional Information

We look forward to receiving your online application.

At our Quai Zurich Campus , our culture and our people are what set us apart. We thrive on face-to-face interactions that drive collaboration, nurture our unique culture, and amplify our success. Enjoy the best of both worlds with the flexibility to work up to two days remotely per week within Switzerland, allowing you to balance personal commitments while excelling in your career. Please discuss your flexibility needs with us during your interview.

Information for recruitment agencies

Zurich does not accept any applications from recruitment agencies for this position. We refuse any responsibility for unsolicited applications as well as any associated fees.

Why Zurich

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great!
Join us as we constantly explore new ways to protect our customers and the planet .

• Location(s): CH - Zürich
• Remote working: Hybrid
• Schedule: Full Time
• Recruiter name: Mélina Carnal