An exciting opportunity exists for a talented Business Relationship Lead to join our newly created luxury travel brand Explora Journeys and lead specific assigned strategic accounts to grow market share, create bias and brand loyalty, identify new business development opportunities and grow the brands visibility in BeNeLux. This role is remote based in Netherlands or Belgium." />

JOB NUMBER: JB04287

VACANCY NUMBER: ADV05274

SHARE: https://www.careers.msccruises.com/vacancy/ADV05274/business-relationship-lead-benelux-explora-journeys-hoofddorp

ORGANIZATION: MSC Cruises The Netherlands B.V.

BUSINESS AREA: Office

LINE MANAGER: Head of Sales Northern Europe

Explora Journeys is a vibrant, cosmopolitan, European luxury brand, imagined in the heart of Swiss hospitality in Geneva. Leveraging our parent company MSC Group's hundreds of years of maritime expertise, our fleet of six luxury ships (four currently in the pipeline) are being built and designed in a totally different and unique way that will transform and redefine the cruise experience, creating a category of its own, appealing to the next generation of luxury travelers.

An exciting opportunity exists for a talented Business Relationship Lead to join our newly created luxury travel brand Explora Journeys and lead specific assigned strategic accounts to grow market share, create bias and brand loyalty, identify new business development opportunities and grow the brands visibility in BeNeLux. This role is remote based in Netherlands or Belgium.

Collaborate with peer Business Relationship Leads to leverage sales distribution networks and marketing platforms ensuring brand consistency, policy and pricing integrity. To work with broader cross-functional stakeholders, ensuring business success.

• Lead and manage defined Go-to-Market strategy for assigned region in terms of key accounts and business development initiatives. Implementation of all sales plans, strategies as defined by leadership.

• Develop best in class relationships that shift share and grow partner loyalty to achieve and exceed KPIs through a focused communication plan.

• Executive business review meetings and leverage performance data to support revenue generation.

• Manage with leadership and the Global Trade Marketing Lead all cooperative marketing plans, ROI and regular partner performance reviews, QBRs against targets. Lead any Pay for Performance plans with partners.

• Promote group, incentive and charter business from assigned accounts.

• Manage assigned budget and Forecast Process with an expert understanding of channel mix and acquisition cost impact.

• Effectively utilize all Sales tools, to include Salesforce, E-Learning.

• Maintains brand and product visibility by participating in the appropriate trade partner events.

• Embrace and professionally execute educational visits.

• Acts as a role-model for brand values as an ambassador and broader corporate citizen.

• Demonstrates Crisis Management expertise and reliability.

• A minimum of 10 years of sales experience in both Luxury and Hospitality is required.

• Luxury cruise experience is a plus.

• Excellent sales network and reputation. Known contact base and high knowledge of partners / key accounts in region.

• You work collaboratively and establish constructive professional relationships externally with partners and within the organization

• Strong planning, organizational and budgeting skills

• Ideally technically capable to use reservation and CRM platforms (Versonix and SalesForce skills an advantage)

• Fluent in oral and written Dutch as well as in English is a must, French is a plus

• Ability and flexibility to travel minimum 50% of the time

Right to work in Europe

In the course of our recruitment and selection process, we may make your Personal Information available to third parties such as recruitment agency, intermediaries and other business partners.