Senior Executive Assistant, Operational Risk Management

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in executive assistance and diary management to Citi’s Risk Management team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

Operational Risk Management (ORM) is an enterprise level independent risk management function responsible for enterprise-wide oversight and aggregation of operational risk across all Businesses/ Functions (or Material Legal Entity).  The ORM mission is to enable the bank to achieve its strategic objectives with robust operational risk frameworks and risk management principles while operating within defined risk appetite parameters.

This role will support the Operational Risk Management (ORM) teams covering Uk, Europe, Middle East and Africa. The role will support three MDs, reporting in London to the ORM Head of UK Cluster, Global Banking and Client Organization as well as to MDs based in Ireland covering Europe and in Dubai covering Middle East Africa.

What you’ll do

• Directly supports 3 Managing Directors and generally supports the entire department which consists of up to 60 employees

• Manages day to day calendar(s) of senior management

• Coordinates all aspects of executive level manager appointments, meetings, receptions and conference calls

• May prepare and review materials and correspondence for meetings

• Assist with creation/modification of presentations, spreadsheets, and other various documents like meeting minutes for Governance meetings

• Coordinates travel arrangements; prepare and distribute schedules/agendas for travel

• Prepares, reconciles, and tracks expense reports through Travel and Entertainment Expense system

• Orders supplies and process invoices through Procure to Pay system

• Process and follow-up on Virtual Requests

• Assists in ad-hoc reports special projects as needed

• Trains, coaches or guides other administrative staff when required

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

What we’ll need from you

• Previous office administration experience at a senior executive level preferably within a large and complex financial services or similar organization

• Highly proficient in Microsoft Office

• Consistently demonstrates clear and concise written and verbal communication skills

• Demonstrated ability to quickly gain command of new systems

• Self-motivated and detail oriented

What we can offer you

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus 

• Private medical insurance packages to suit your personal circumstances

• Employee Assistance Programme  

• Pension Plan 

• Paid Parental Leave 

• Special discounts for employees, family, and friends 

• Access to an array of learning and development resources 

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. 

#LI-PM3

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

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