Team Leader & Project Manager (f/m/x)

Main responsibilities

• Team Management:
• Lead and manage the e-Banking team(7 people : 4 dev, 1 BA, 1QA, 1 L3 Support), fostering a culture of collaboration and innovation.
• Ensure all team members achieve their goal according to agreed planning with a high level of quality.
• Conduct regular team meetings to provide updates and gather feedback following Scrum methodology.
• Develop and implement team-building activities to boost morale and improve team performance.
• Provide coaching and guidance to team members to help them reach their potential.
• Recruitment and performance evaluation

• Project Management:

• Develop and manage comprehensive project plans, including resources, timeline, and costs.
• Coordinate internal resources and third parties/vendors for the flawless execution of projects.
• Monitor project progress continuously and make detailed scheduled reports on measurable items, such as milestones and deliverables.
• Communicate project status to stakeholders and management, escalate issues when necessary.
• Implement risk management processes to identify, evaluate, and mitigate any risks that might affect the success of the project.

• Product Management:
• Production environment management and monitoring strategy
• Collaborate on defining and managing the product roadmap for our platforms, based on the needs of our customers, market trends, and the strategic direction of the company.
• Gather, manage, and prioritize product requirements from various stakeholders, including customers, partners, sales, and customer support.
• Work closely with the development team to ensure product requirements are understood and implemented correctly.
• Collaborate with the development team to manage software releases, updates, and patches in the production environment without disrupting ongoing services.
• Oversee and manage the production environment of platforms, ensuring its stability, reliability, and optimal performance.
• Coordinate with various teams to monitor system performance, troubleshoot issues, and implement fixes in a timely manner.
• Coordinate and participate to Security patching processes and DRP exercises.
• Work closely with customer support and service teams to resolve any customer-facing issues related to the production environment.
• Stay updated with the latest industry trends and advancements to continuously improve the production environment

• Service Owner External Solutions:

• Service owner for external cloud applications (LeapXpert, Secuchat, etc...)
• Supplier & Contract management
• Production follow up
• Roadmap and deployment management

What we offer you:

• Individual career path
• Access to countless trainings and certification offerings
• A knowledge sharing culture
• An environment where you are actively contributing your ideas
• The possibility to work in projects in one of the largest IT companies

• Strong organization skills and leadership / Plan objectives and strategies / Maintain order and guide team members toward meeting company goals and objectives.
• Client-oriented and stress-tolerant manager / Familiar with international and multicultural environments / Possess Integrity and Willing to delegate.
• Skilled negotiator / Powerful facilitator / Influential in Core Areas / Gain commitment.
• Effective Communicator / Both written and verballyAnalytical and dynamic team-player with excellent communication and reporting skills.

• Years of experience: 7-10 : senior
• Proven experience as a Team Leader and Project Manager in the IT sector.
• Experience with client facing platforms or related financial technology products is highly desirable.
• Experience in private banking: Mandatory
• Fluent in English and French
• Swiss nationality or valid Swiss work permit / EU passport
• Swiss residency