Lead, Quality Management Systems Operations
Publication date:
04 October 2024Workload:
100%Contract type:
Unlimited employment- Place of work:Johnson
Johnson & Johnson is recruiting for a Lead of Quality Management Systems (QMS) Operations! This position can be performed remotely anywhere within the United States. Remote work may be considered on a case-by-case basis and if approved by the business.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.
Position Summary:
Enterprise Quality is a comprehensive organization within J&J that focuses on ensuring the highest standards of quality & compliance. It encompasses a Quality Operations division that supports QMS Management and Commercial Quality Shared Services. This organization has a focus on new and innovative technologies and implementing the appropriate quality controls for the determined risk profiles.
As the Lead of QMS Operations, you will have the unique opportunity to oversee the operations of the Johnson & Johnson's Technology Services QMS. This role will have a primarily serve as the business technical lead for 2 document management systems and 1 training system. Operational support may be required for innovative analysis and support of other QMS elements such as CAPA, Document Management, Supplier Management, SDLC/Validation and Product/Non-Product Security. Your role will be critical in ensuring that the QMS is flawless, world-class, and adheres to GxP requirements and ISO regulations while consistently implementing continuous enhancements.
Key Responsibilities
- Function as a Business Super User for the Document Management and Learning Management systems. Support other administrators with ongoing support, training and activities for their responsible area.
- Responsible for business problem resolution of document management and/or training workflows and enhancements.
- Delivers business system maintenance in support of the health and efficiency of the system.
- Responsible to support the Document Management and Training process owner as needed.
- Develops key quality metrics from the customer experiences. Analyzes results and develops plan for improvement.
- Acts as a 'change agent' in preparation for system enhancements to create smooth transition for administrators and users of the systems.
- Supports Health authority or agency inspections when required
- Provide an environment which encourages the company’s credo and the value of a diverse workforce