Logistics Operations Specialist

Why Work at Lenovo

Description and Requirements

The Logistics Operations Specialist plays a critical role in controlling and monitoring all logistics processes within the country, ensuring that the requirements of both internal and external clients are executed accurately and in a timely manner.

This position also offers the opportunity to develop expertise as a Subject Matter Expert (SME) in various logistics and supply chain topics by participating in improvement projects aimed at achieving cost savings, enhancing efficiencies, and optimizing processes.

Key Responsibilities:

Support to Logistics Management:

Provide comprehensive support for logistics management activities.

Data Analysis and Reporting:

Analyze information and generate reports on various logistics aspects, including shipments in transit, cargo arrivals, customs processes, inventory reconciliation, warehousing, and last-mile operations.

RMA Processing in MS Dynamics:

Manage return merchandise authorizations (RMAs), including creation, tracking, and closure within MS Dynamics.

Certificate and Shipment Management:

Issue CIP/CIF certificates and track shipments (IDG/ISG).

Inventory and Write-Offs Management:

Execute inventory write-offs for Lenc, Gams and demos.

Process claims and manage associated serial number write-offs.

Scrap Inventory Monitoring:

Monitor scrap inventory levels and coordinate appropriate actions for their disposition (e.g., refurbishing, harvesting, or scrapping).

Serial Number Adjustments:

Process adjustments for serial numbers.

Documentation and Process Optimization:

Develop and prepare procedures, instructions and operational workflows to enhance area efficiency.

Operational Reporting:

Prepare and present a summary of the country’s operational status during regional weekly follow-up calls.

Minimum Requirements:

Education:

• Bachelor's degree in Industrial Engineering, Logistics Management, or a related field.
• Postgraduate degree in Industrial Engineering, Logistics, Supply Chain, and/or Project Management.

Language Proficiency:

• Intermediate to advanced level of English.

Experience:

• A minimum of 3 years of post-graduation experience with a proven track record in leveraging technology to reduce costs, enhance efficiency, and improve sustainability within logistics and/or supply chain operations.
• Experience in areas such as last-mile logistics, distribution center operations, and foreign trade operations.

Mandatory Skills:

• Excellent verbal and written communication skills.
• Proficiency at an intermediate to advanced level in MS Dynamics, MS Teams, MS Outlook, MS Word, MS PowerPoint, and MS Excel.

Desirable Knowledge and Experience:

• SAP
• Power BI
• Power Automate
• Data analysis and big data mining
• Process optimization methodologies