Hotelmanager (m/f/d) Hotel Silberhorn & Spa, Wengen

Introduction

Nestled in the heart of the picturesque village of Wengen, the Hotel Silberhorn & Spa**** offers an unparalleled experience of Alpine charm and Swiss hospitality. Located at the foot of the Jungfrau Mountain, our hotel is a haven for nature lovers, adventure seekers, and those looking to unwind in a serene setting.

The Hotel Silberhorn & Spa features 54 rooms, 5 apartments and 3 chalets that combine traditional Swiss aesthetics with modern comfort. Guests can enjoy breathtaking panoramic views of the surrounding mountains and lush valleys from their private balconies.

Our spa is the perfect retreat after a day of exploration - a relaxation area with stunning Alpine vistas. For those seeking adventure, Wengen is the ideal base for skiing, hiking, and exploring the iconic Jungfrau Region.

Culinary excellence is at the heart of our hospitality. Our 2 restaurant serves exquisite local, crafted with the finest seasonal ingredients. Guests can also enjoy a cozy drink at our bar, featuring a curated selection of wines, spirits, and cocktails.

At Hotel Silberhorn & Spa, we pride ourselves on delivering exceptional service and creating unforgettable experiences for our guests. Join our team and become part of a passionate group of professionals dedicated to exceeding expectations and celebrating the beauty of the Swiss Alps.

What we offer

• The opportunity to lead a hotel in one of the most beautiful locations in Switzerland.
• A supportive and collaborative work environment.
• Competitive salary and benefits package.
• Opportunities for professional growth and development.

Key Responsibilities

Reporting to the Area General Manager and, in his absence, to the Chairman, the Hotel Manager's role is to guarantee the economic profitability of the establishment for which he/she is responsible, while ensuring compliance with safety regulations for people and property.

He/she is responsible for the administrative, budgetary, logistical and event management aspects of the business and the guest statisfaction.

• Oversee the daily operations of the hotel, ensuring exceptional guest experiences and operational efficiency.
• Lead, mentor, and inspire a diverse team of hospitality professionals, fostering a positive and productive work environment.
• Develop and implement strategic initiatives to achieve revenue and profitability goals.
• Maintain the highest standards of service, cleanliness, and compliance with health and safety regulations.
• Collaborate with department heads to optimize hotel services, including front office, housekeeping, F&B, and spa operations.
• Build and maintain strong relationships with guests, addressing feedback and ensuring their needs are met.
• Monitor budgets, control costs, and ensure financial targets are met.
• Represent the hotel within the local community and the wider hospitality industry.

Qualifications

• Proven experience as a Hotel Manager or in a senior hospitality management role.
• Strong leadership, organizational, and communication skills.
• Expertise in hotel operations, including guest services, F&B, and financial management.
• Ability to analyze data and make informed decisions to drive business success.
• Passion for delivering exceptional guest experiences and fostering a welcoming atmosphere.
• Fluency in English is required; knowledge of German or French is a strong advantage.
• A hands-on, proactive approach with the ability to adapt to the dynamic needs of a luxury hotel environment.