VP, Credit Portfolio Manager| Residential Real Estate Servicing Risk – Loss Mitigation-Hybrid

The VP, Residential Real Estate Risk – Loss Mitigation is responsible for risk strategy, analytics and oversight of loss-mitigation for the US residential real estate portfolio. In this role, your will support (a) Development and implementation of loss-mitigation strategies (b) Analytics and evaluation of loss mitigation performance and risk-reward tradeoffs and (c) Risk Oversight of loss mitigation treatment options and compliance with Citi Policy requirements. You will work closely with the independent risk management and policy team and stakeholders in mortgage-servicing, finance, controls, legal & compliance areas supporting both US Personal Banking and Wealth divisions on an expansive set of portfolio objectives to deliver performance aligned with Citi’s risk-appetite framework.

Responsibilities:

• Support the development and management of key credit risk early default and loss mitigation workout strategies adhering to credit risk policy, while appropriately balancing risk & reward tradeoffs.
• Develop, track and report on key initiatives, performance results, and emerging trends, analyzing risks, and ensure appropriate escalation and communication is provided to senior leadership.
• Utilize analytical tools such as SAS, R, SQL or Python (SAS preferred), to develop data driven insights with regards to loss mitigation strategies and initiatives.
• Manage the audit and control environment, end-user computing portals, audit self-assessments, and interact with internal/external auditors
• Understand relevant laws, regulations, and best practices in mortgage servicing and loss mitigation.
• Establish cross-functional partnerships and networks in order to develop and implement loss-mitigation strategy and support the execution of cross-functional business initiatives.
• Drive compliance with applicable laws, rules and regulations, adhere to Policy, apply sound ethical judgment regarding personal behavior, conduct and business practices, and escalate, manage and report control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. 
• May manage a complex, critical, multi-disciplinary servicing risk management functional area of responsibility.

Qualifications:

• 6-10 years of experience in credit card risk management or equivalent training and experience preferably in the financial services industry
• Experience in the residential real estate (mortgage/home-equity) industry required.
• Proficiency in writing SAS codes with macro, or proficiency in other data management tools, such as R, SQL or Python (can be trained to use SAS quickly). Experience with SQL programming in a UNIX environment is preferred.
• The successful candidate will have demonstrable analytic, interpersonal and project management skills.
• Demonstrated ability to synthesize, prioritize and drive results with a high sense of urgency.  
• Ability to work effectively on virtual teams, including across different geographies and time zones preferred.
• Establish solid cross-functional partnerships and networks to contribute and execute cross-functional and business initiatives. 
• Consistently demonstrate clear and concise written and verbal communication.
   

Education:

• Bachelor's degree/University degree or equivalent experience
• Master's degree preferred

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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