Vigilance Specialist
Publication date:
09 September 2024Workload:
100%Contract type:
Unlimited employment- Place of work:Johnson
Johnson & Johnson is currently seeking a Vigilance Specialist to join our team at Biosense Webster, Inc., located in Diegem, Belgium.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.
Are you passionate about making a difference in the lives of individuals with cardiac arrhythmias? Join us as a Vigilance Specialist, where you'll play a key role in ensuring high levels of customer satisfaction and regulatory compliance in a dynamic environment. This role offers a unique opportunity to contribute to impactful vigilance activities while working within a supportive and diverse team.
What you will be doing:
- Complaint Management: Review and process product complaints, ensuring adherence to both internal and external procedures and regulations.
- Regulatory Reporting: Make regulatory reporting determinations and manage Health Authority Requests in compliance with EU MDR 2017/745 and other relevant regulations.
- Investigation Support: Facilitate and oversee complaint investigations, including creating follow-up questions and coordinating with other sites.
- Audit and Compliance: Support regulatory audits, compliance reviews, and maintain a thorough understanding of quality system policies and procedures.
What impact you will also have:
- Customer Satisfaction: Enhance responsiveness and satisfaction for both internal and external stakeholders.
- Regulatory Adherence: Ensure timely and accurate reporting in line with European and other international guidelines.
- Team Development: Participate in the onboarding and training of new associates, contributing to a knowledgeable and efficient team.
- Continuous Improvement: Engage in projects and process improvements that align with our business goals and quality expectations.