Analyst, Business Intelligence & Performance

Please Note: This role requires the ability to work on site 3 days per week per company policy.

The World Economic Forum, committed to improving the state of the world, is the international organization for public-private cooperation. The Forum engages the foremost political, business and other leaders of society to shape global, regional and industry agendas. 

Why we are recruiting: 

• As part of the Business Intelligence & Performance team, this position will hold a key role in driving the Forum’s understanding of its operational performance. This person will manage the reporting on the Forum’s objectives and key results including (i) growth and retention of partners (ii) engagement of existing partners in the Forum’s communities, initiatives and events (iii) progress on operational excellence metrics. In addition, the chosen candidate will generate data-backed insights across the organization and drive further adoption of dashboards 

• Another critical aspect of the role will be to help inform leadership of critical trends through the development of presentations. 

Reporting lines and interactions: 

The Business Analyst reports to the Business Intelligence & Performance Lead. The role is based in Geneva, Switzerland. 

Main stakeholders to support include:  

• Centre Teams  

• Global Industry Team  

• Regional Business Team (sales and account management) 

• Partner Services Team (account management) 

Main stakeholders to collaborate with include:  

• Finance & Controlling Team 

• Contract Management Team 

• Business Strategy & Services Team 

• IT Infrastructure and Data & Analytics Teams 

Main responsibilities :  

• Analyze, synthesize and summarize progress and trends for senior management through monthly and quarterly updates 

• Create narratives and drive business intelligence insights across the Forum based on key performance indicators including (i) growth and retention of partners (ii) engagement of partners and constituents across Forum communities, events and initiatives (iii) constituents across Forum communities, events 

• Own the design, implementation and adoption of existing and new performance indicators or dashboards for Business and Centre teams of the Forum 

The successful candidate will be assessed on: 

• Data Analytics: Analytical mindset and the ability to break down complex problems into their component parts to strive for effective solutions & recommendations 

• Strategic Thinking: Ability to connect details to broader themes and attach insights to high-level objectives 

• Ownership: Accountable and proactive attitude to support business teams, and following up on commitments  

• Stakeholder Management: Ability to work and collaborate effectively across multiple cross-functional teams 

• Communication: Ability to clearly articulate and synthesize complicated themes to a senior audience 

• Business Acumen: General understanding & awareness of how businesses operates and elements that contribute to financial growth and business success 

Preferred Requirements and Experience: 

Education Background:  

Bachelor’s or Master’s Degree in Business Administration, Engineering, Science, Finance (or equivalent) 

Work Experience:  

• 3+ years of relevant working experience 

Knowledge and skills:  

• Robust Excel, Data Analytics and Statistical skills (preferably SQL knowledge & experience handling large datasets) 

• Excellent PowerPoint and presentation skills 

• Strong problem solver with ability to manage priorities, and address complex and ambiguous cases 

• Comfortable collaborating with cross-functional teams both on-site and remotely 

• Knowledge of Salesforce and Tableau is a strong asset