Workplace Experience Manager
Key information
- Publication date:15 December 2024
- Workload:100%
- Contract type:Unlimited employment
- Language:English (Fluent)
- Place of work:1215 Geneva 15
Why should I Apply:
At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help organizations build responsible, secure, high-quality code quickly and systematically. We build solutions that don’t just solve symptoms of problems – we fix problems at the source – source code, to be specific.
We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, the UK, Singapore, and Germany. We believe team members should have the opportunity to come to work every day, work on a product they are proud of, love what they do, and feel energized by their peers. With our roots deep in the open source community, we’re all about the mission: provide solutions that deliver Clean Code.
Sonar solves the trillion-dollar challenge of bad code. Sonar equips organizations to achieve and sustain a Clean Code state by empowering developers to write consistent, intentional, adaptable, and responsible code. Clean Code produces software that is maintainable, reliable, and secure, allowing development teams to spend less time fixing issues and more time innovating. With Sonar, and by employing the company’s Clean as You Code methodology, organizations minimize risk, reduce technical debt, increase productivity, and derive more value from their software in a predictable and sustainable way.
Sonar’s open-source and commercial products – SonarLint, SonarCloud, and SonarQube – support over 30 programming languages, frameworks, and infrastructure technologies. Trusted by more than 500,000 organizations and used by more than 7 million developers globally to clean more than half a trillion lines of code, Sonar is integral to delivering better software.
The impact you will have:
The Office Coordination (OC) team is part of Sonar's Business Operations Team and has a key objective: “Provide an exceptional experience to SonarSources and visitors in offices and during their trips, and provide support to help them perform their jobs and activities.”
The Team Missions are:
- Provide state-of-the-art reception services that align with Sonar’s brand and culture
- Contribute to offering a pleasant work experience to SonarSourcers
- Support employees’ lifecycle management
- Support Sonar’s in-office events
- Support SonarSourcers & external customers with modern and efficient travel services and assistance
- Monitor the OC framework compliance with operational excellence
From Sonar's Workplace Experience Manager, we expect the experience and energy to run and maintain a high-performance team (Business as usual—BAU) and raise the bar of the OC services delivered to SonarSourcers (continuous improvements & Projects).
On a daily basis, you will
Be responsible for a team of 4 Office Coordinators and 7 Offices, acting as the DRI for all OC-related topics. You will directly report to our Vice-President of Operations and focus on two primary responsibilities:
Business as Usual (BAU)
- Empower the team to reach the highest level of performance and well-being to deliver the following OC services successfully on a daily basis:
- Reception services
- Pleasant work experience
- Employee life-cycle management
- In-office events
- Travel support
- Monitoring
- Coordination with 3rd parties
Raise the Bar
- Support the continuous improvement activities and projects related to OC
- Be accountable for following up on market trends, benchmarking Sonar's OC services
- Coming up with tangible & relevant improvement ideas
- Be able to prioritize these ideas according to effort/impact ratio and implement them as part of OC's CI and roadmap
The skills you will demonstrate
- Minimum of 3 years managing an office coordination or facilities management team, with a background experience of a minimum of 5 years as an Office Coordinator/Facilities Management role.
- Previous experience opening new offices in different countries with a track record of success.
- Leadership: Strong team leadership and ability to drive cross-functional collaboration.
- Operational Knowledge: Expertise in managing office maintenance, vendor contracts, and safety compliance.
- Technology Proficiency: Familiarity with workplace technology, including facility management software and collaboration tools.
- Financial Management: Proven experience in creating and managing budgets, with a focus on cost efficiency.
- Communication: Excellent written and verbal skills for interacting with employees and stakeholders at all levels.
- Problem-Solving: Ability to assess data, identify challenges, and implement effective solutions.
- Experience in Project Management is a strong plus.
- Fluent English is mandatory, French will be a plus.
Why you will love it here:
- Our culture and mission set us apart. We have a dynamic work culture that values respect and kindness – and embraces the right to fail (and get right back up again!). We believe that the best idea wins and everyone has a voice.
- We believe that great people make a great company. We value people skills as much as technical skills and strive to keep things friendly and laid-back while still being passionate leaders in our domains. Our 550+ SonarSourcers from 33 different nationalities can relate!
- We embrace work-life balance. It is important to maintain a healthy work-life balance. This is why we have a flexible work policy that includes remote and in-office hybrid work (minimum three days a week in the office - Monday/Tuesday/Thursday).
- We have a growth mindset. We love to learn and believe that continuous education is critical to our success. In an ever-changing industry, new skills are a must, and we're happy to help our team acquire them.
We prioritize Diversity, Equity, and Inclusion:
At Sonar, we are a global workforce and recognize the value of different backgrounds, and global cultures.
We are committed to creating a diverse work environment and are proud to be an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
All offers of employment at Sonar are contingent upon the clear results of a comprehensive background check conducted prior to the start date.
Please note that applications submitted through agencies or third-party recruiters will not be considered.
