Client Success Internship

Ready for a new challenge?  

As a leading and fast-growing B2B company in the field of employee benefits in Switzerland, Swibeco centralizes on a digital platform all the perks, gifts, and tax-free benefits a company can offer to its employees. This includes permanent discounts, an innovative reward system and a lunch card with the biggest food related network.

Today Swibeco has more than 8'000 corporate clients in Switzerland, including major brands such as AXA, Swissquote, FedEx/TNT, Alcon, Decathlon, Capgemini, Holcim, Sprüngli, Bobst, etc.

Our team is made up of more than +65 talented people between our offices in Switzerland (Lausanne and Zurich).

To support our Client Success Team in Zurich, we are looking for an Intern for 6 months. This exciting opportunity will allow you to work in a fast-paced, entrepreneurial environment and make a real impact while helping us scale our business.

• Client Onboarding: Initiate contact and support new clients through a smooth transition, working closely with the Business Development team.
  
• Client Support & Engagement: Help clients understand the full range of Swibeco's offerings, providing relevant guidance, training, and ongoing support.
  
• Sales & Relationship Management: Foster strong relationships with HR Managers and Directors in leading Swiss companies, selling and implementing solutions that enhance employee benefits programs.
  
• Cross-Functional Collaboration: Work closely with other teams to translate client needs into innovative solutions, ensuring client satisfaction and retention.
  
• Client Feedback & Improvement: Collect and act on client feedback, continuously improving our services to ensure a loyal and engaged client base.
  

Requirements

Who we are looking for

• You are currently pursuing or have completed a Bachelor's or Master's degree in Business, Economics, Hospitality, or a related field.
  
• You have prior internship experience in a fast-paced environment (preferably a startup).
  
• You are fluent in both English and German (Swiss German is a plus), any additional language skills (French and/or Italian) being also appreciated.
  
• You are comfortable interacting with clients and can communicate effectively, both verbally and in writing.
  
• You have excellent relationship-building skills and a keen understanding of client needs.
  
• You are dynamic, proactive, and have strong organizational and time management skills, able to work autonomously while contributing to team success.
  
• You have a "can-do" attitude, are a quick learner, and have an entrepreneurial mindset.
  
• You are available to start immediately.
  

Benefits

• A six-month internship with the possibility of transitioning into a permanent role based on performance.
  
• A dynamic and supportive scaleup environment where you can make a meaningful impact.
  
• A professional and stimulating workplace that fosters growth and development.
  
• Meal allowance on your Swibeco Lunch Card.
  
• Mobility allowance.
  
• Permanent discounts for your daily savings on over 150 leading brands.
  
• Gifts for birthdays/jubilees/Christmas.
  
• A collaborative and fun team, flexible working conditions, and modern office facilities.
  
• Free coffee and beverages to keep you energized!