Role & Responsibilities:

The SVP – Cyber Fraud Threat Intelligence Manager leads the Fraud Fusion Center (FFC) Threat Intelligence Team. This role reports directly to the Head of the Fraud Fusion Center and is responsible for the Intelligence collection and dissemination strategy. The team leverages a variety of unconnected data sources to identify fraud threat intelligence related to emerging trends, fraudster tactics, and anomalous activity.

Key responsibilities include:

• Drive the Financial Crimes Intelligence collection strategy for the Cyber Fraud Fusion Center
• Research and evaluate solutions to improve the overall Intelligence capabilities
• Develop strong collaboration and engagement with multiple teams across Fraud, AML, Credit Risk and the 2nd Line of Defense
• Oversee collection, analysis and dissemination of all-source intelligence to key stakeholders across Citi businesses
• Derive trends and patterns via seemingly unconnected data or data sources
• Leverage analytical tools and techniques to extract information from data
• Utilize specialized tools and sources to provide actionable intelligence to decision makers
• Continuously optimize processes and look for new approaches and opportunities to gain intelligence
• Innovative in the use of technology solutions that can be used to identify fraudulent activity
• Assist in managing and leading during major incidents by helping coordinate information sharing across PBWM functions
• Work closely partners in Fraud, Cyber Security, AML and Citi Security and Investigative Services (CSIS) across the NAM, EMEA, and APAC
• Network with law enforcement agencies in the region to develop intelligence

Job Skills/Qualifications

Education & Experience:

• Bachelor’s degree required (Master's degree not required but beneficial)
• 7+ years experience, with investigative work or risk management exposure; experience in cyber fraud, intelligence analysis, digital crime or cyber threat intelligence
• 3+ years leadership experience in a larger organization
• Proven record of accomplishments in information gathering, including strong use of commercial databases, internet and non‐digitized sources, deep and dark web, financial criminal forums, social media, etc;
• Proven experience with cyber fraud intelligence; identification of emerging cyber fraud trends, synthesis of intelligence, analysis, and reporting
• Proven experience with intelligence collection, analysis, and reporting
• Experience with providing briefings, executive summaries, and authoring reports for varied audiences and stakeholders
• Advanced knowledge of the consumer financial services industry, threat landscape, fraud management concepts, cyber security operations and practices, and performance implications of policy or strategy actions a plus;
• Advanced knowledge of fraud, money laundering and cyber security disciplines;
• Advanced knowledge and application of threat intelligence and threat hunting methodologies;
• Comprehensive understanding of fraud operations, to include detection and mitigation of fraud risk;
• Knowledge and/or experience in conducting investigations of financial crime related to cryptocurrencies;
• Strong MS Office knowledge including Excel, Word, PowerPoint and Visio.
• Additional Skills:
• Working knowledge of SQL, Teradata, and other RDBMS tools
• Knowledge of manipulating unstructured data using SAS/Python/R
• Prior experience in developing dynamic dashboards using visualization tools such as Tableau or PowerBI
• Experience in utilizing visualization and link analysis software applications, such as i2 Analyst Notebook (ANB) or IBM Enterprise Insight Analysis (EIA)

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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