TELAG is a strong partner in customer contact on all channels of communication. We have over six decades of experience with innovative contact centre services. With high personal engagement, our client-oriented team aims to provide a positive experience to each customer.
Competence, certificated quality and high flexibility are reliable indicators for a successful relationship. Our solutions are customised to the individual needs of small companies as well as of international companies.
Flat hierarchy, dynamic work, always new challenges. Good opportunities for promotion. Salaries are in line with the market and above the GAV guidelines.
This could be improved
The furnishings are getting on in years. The break rooms have already been modernized, but the office areas are still lacking.
Translated from German
Comment this review
Uncomplicated and appreciative
4.0
Salary and benefits
4.0
Management style
4.0
Working atmosphere
4.0
Career opportunities
3.0
Current employeePermanent
20 April 2022April 2022
This works well in the company
Overall, a good working atmosphere, the tone is pleasant and uncomplicated. Supervisors always support when necessary, but also rely on personal initiative, which I find good. If there are open positions with development opportunities, they are always filled by internal employees first, which is good!
Good work is always appreciated!
Home office was implemented well in the pandemic, I'm curious how it will continue now.
This could be improved
Workplaces could be modernized again. More career opportunities should be available.
Translated from German
Comment this review
Diverse tasks and hybrid working
4.0
Salary and benefits
3.0
Management style
5.0
Working atmosphere
5.0
Career opportunities
4.0
Current employeePermanent
07 April 2022April 2022
This works well in the company
There are many different interesting areas and if you show performance, you can quickly get into a position with more responsibility, be it subject matter expert, trainer or team leader, etc.
Flexible working hours and hybrid working are part of everyday life.
There is a great team spirit!
This could be improved
As I have read here a few times, the office space is a bit outdated and should be modernized.
The salary is really good for the industry, but there may still be room for improvement.