Unfortunately, I can't give any positive feedback. The new management is destroying the company.

The company lays off long-standing employees before they retire, then hires new staff and implements cost-cutting measures every 3-6 months. As a customer advisor, you are under a lot of pressure, especially because an external telesales team besieges customers and makes empty promises. The company aggressively puts sales pressure on customers by using mail, letters and telesales. This makes the customer advisor's job more difficult, as he only receives a commission if customers order directly through him. However, this information is concealed from customers while the company continues to push its mailings, letters and telesales activities.