Published: 14 November 2024
Einstieg Kundenberater:in Banking Homeoffice
Fribourg
Callpoint AG
Company Profile
Die Callpoint AG bietet Schweizer Call Center Services in den Bereichen Customer Service, Pikettdienst, Helpdesk und Telemarketing an - vor allem für grössere Unternehmen. Rund 600 zufriedene und kompetente Mitarbeitende an den Standorten Basel, Fribourg und Zürich sorgen für höchste Service- und Verkaufsqualität. Langjährige Erfahrung, ausgeprägtes regulatorisches Know-how und spezifische Branchenkenntnisse machen Callpoint zum idealen Partner für Kundenmanagement-Projekte.
Besonders stolz ist Callpoint auf den Employee Focus Award 2021 und die Best Partnership Awards, welche der Branchenverband CallNet.ch und das Contact Management Magazine jedes Jahr vergeben. Die Auszeichnungen stehen für ein mitarbeiterzentriertes Management sowie für eine überdurchschnittliche Kunden-Lieferantenbeziehung in der Erbringung von Callcenter-Dienstleistungen.
Job Offers
Reviews
3.4★
Employees (0)
Candidates (0)
Others (5)
5 stars3
4 stars0
3 stars0
2 stars0
1 star2
Translated from German
19 August 2021
Former employee
Huge stress and pressure for minimum wage
This works well in the company
Nothing. At most, that at least you don't have to pay anything to work at Callpoint.
This could be improved
Pay decent fair wages 13th month wages and 5 weeks holidays would be the minimum Bring order and structure into the chaos Not only squeeze the employees to the point of no return, but give them something as well Reduce the unbearable and sickening stress by simply hiring enough people.
Translated from German
18 August 2018
Current employee
Very good working climate
It is a pleasure to work for Callpoint. The projects are varied and interesting. The management level is present and supports where it can. All in all a top employer.
Translated from German
03 March 2021
Current employee
Employer to recommend
This works well in the company
Dynamic company with a flat hierarchy and short decision-making processes. Good induction and great development opportunities.
This could be improved
The developments of the last months make me very optimistic. Very human and caring management style.
Labels
Apprenticeship Employer