Expertflow develops cloud software for customer service across all channels (voice, chat, video). With 130 collaborators (of which 90 in SW Dev/ QA/ DevOps/ ProdMgmt) in Kenya, Pakistan, Egypt, Southafrica, India, Morocco, Turkey and Switzerland, we have since 14 years served enterprise clients (banks, mobile operators, utility companies, tax authorities, health institutions) in Africa, the Middle East and South Asia. For five years, we have now sold our SaaS software at a global level with a stronger focus on the product, and less on individual clients.
Where we were four years ago: https://www.srf.ch/play/tv/eco/video/schweizer-software-fuer-callcenter-in-afrika?urn=urn:srf:video:78ce3fff-4465-44b8-bd0d-9fa7205e8ee0
Key information
- Information technology / Telecom.
- 130 employees
- Jägerweg 18, Bern
- Expertflow
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