Supervisor, Customer Master

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. 

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. 

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission. 

Your role at Baxter

As the Supervisor of the Customer Master team, you will lead a team of customer master specialists and data stewards responsible for creation and maintenance of our customer master database supporting six (6) business segments and $6B+ in annual sales. Your role involves leading efforts to ensure data accuracy, completeness, consistency, regulatory and legal compliance.

You will collaborate with multi-functional teams in implementing governance policies, designing standard procedure documentation, training, and aligning business processes for all Baxter segments.

This position will be tasked with day to day supervision activities as well as seeking opportunities for process improvements and cost optimization

What you'll be doing

• Accountable for accuracy, quality, and maintenance of a comprehensive customer master data repository
• Responsible for developing and implementing SOP documentation and data standards, ensuring compliance with relevant regulations and company policies
• Lead initiatives to enhance data quality and implement data governance policies related to customer master data
• Ability to shift business processes to countries across the globe
• Deliver training and support to teams using customer master data, ensuring proper understanding and utilization of data
• Monitor teams performance to established KPI’s and develop tools or processes to stay within required turnaround times

What you'll bring

• Bachelor’s Degree in a relevant field or relevant work experience
• Minimum of 5 years Enterprise Resource Planning (ERP) experience with SAP and/or JDE
• 5+ years supervisory experience
• Ability to manage a team in a fast-paced, multifaceted, matrix environment with rigid guidelines
• Excellent analytical and problem-solving skills
• Proactive and innovative
• Detail oriented with a commitment to data accuracy and integrity
• High level of confidentiality/work ethics
• Solid understanding of data management tools and technologies

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $64,000 - $88,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position may also be eligible for discretionary bonuses. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
                                                                                                                                                               
EEO is the Law 
EEO is the law - Poster Supplement  
Pay Transparency Policy

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice .