Analytical Expert (Science & Operations) - Senior Expert
Veröffentlicht:
22 Januar 2025Pensum:
100%- Arbeitsort:Basel (City)
Looking for a Level 2 support technician mission? Read on...Meanquest is an IT company on a human scale with several areas of expertise: infrastructure, support, cloud solutions and recruitment. First, our job is to give meaning to our clients day-to-day work. We have 3 sites (Ecublens, Meyrin and Givisiez) and we are always recruiting people who want to take on responsibility and work in a young, dynamic environmentFor one of our client based in Geneva and as part of a paternity leave remplacement, we are looking for aLevel 2 Support Technician (M/W)Missions :As a Level 2 Support technician, your main responsibilities will be :* Providing level 2 support to users : diagnosing issues, resolving incidents and tracking requests* Working on office environments, operating systems and business applications* Conducting regular checks and ensuring incident tickets are updated in the management tool* Contributing to the continuous improvement of the service by sharing your experiences and solutions with the teamProfile :* Significant experience in Level 2 technical support* Proficiency in Windows environments (O365, ...)* Bilingual French/English* Autonomous* Helpful, kind and communicative. Your ability to communicate clearly and effectively witch users will be a key asset.* You are committed to resolving user issues while providing quality support with a positive mindset.Why apply ?* A mission within a supportive team* A pleasant work environmentThis position is open to both men and women.Don't hesitate! Join us and apply online now! Only applications that meet all the required criteria will be considered.#LI-AB1
