Customer research & insights B2B

Stellenbeschreibung

Your Job

You will be responsible for leading market studies, understanding both the market and the user, conducting data analysis, and executing actions based on these analyses. Additionally, they will manage information and actions with external vendors and coordinate the requirements of various teams.

About Us

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. K-C Professional®. You already know our legendary brands—and so does the rest of the world. In fact, 25% of people in the world use Kimberly-Clark products every day, and it takes the absolute best people to make that happen.

We’re founded on 150 years of market leadership, and we’re always looking for new and better ways to perform, especially when it comes to product and process innovation. Our customers are always looking for new and better. Our competitors won’t stop evolving. And our communities demand responsible corporate practices. We need bold, transformative ideas from people who can turn them into reality. That means there’s no time like the present to make an impact here. It’s all waiting for you at Kimberly-Clark ; you just need to log on!

Who you are?

• Bachelor degree in related fields
• At least 5 years of experience with Customer Research / qualitative interviews and / or focus groups for multinational companies or consultancy companies.
• Experience working with B2B segments.
• Experience leading projects relates with customer research or similar.
• Experience working with large data.
• Strong stakeholder management capability bringing together and aligning a wide range of internal and external partners
• Strong communication skills (both verbally and written)
• Fully fluent English ability is mandatory, with other language skills (especially Spanish) being a plus.
• Position open for flexible location

What do you do?

• Be the centre of excellence for qualitative customer research in B2B
• Lead the design and execution of major B2B research studies that follow research best practices and methodologies
• Work with Vendors to procure insights necessary for strategic implementation
• Start building in house capability to drive qualitative research with Customers
• Present research findings and recommendations in a clear and compelling manner.

Total Benefits

Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see www.mykcbenefits.com

Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.

Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.

Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world.  We actively seek to build a workforce that reflects the experiences of our consumers.  When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law. The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

This role is available for local candidates already authorized to work in the role’s country only. Kimberly-Clark will not provide relocation support for this role

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