RAMS Engineer (Customer Support)

Sécheron Hasler Group continues the Swiss tradition of over 140 years in the field of railway technology. We are a leading global supplier of electrical and electronic safety components and solutions and traction power systems for the railway industry and provide solutions for renewable energy, DC grid, and other industrial systems. The name Sécheron Hasler Group is a worldwide synonym for Swiss Quality and represents a leading reference for state-of-the-art products supplied to the market. With more than 1’300 employees worldwide, we are wherever our customers are around the globe, supplying products approved in our customers’ countries or markets and deliver top-notch supply chain and customer services locally.

Sécheron Hasler (India) Private Ltd. is looking for a RAMS Engineer to join the Customer Support department in Gurgaon. Reporting directly to the Head of Customer Support, the RAMS Engineer will work closely with our international teams to deliver seamless support and resolve technical issues effectively.

Main Responsibilities:

• Preparation of Customer-Oriented RAMS Documentation: including FMEA, MTBF, and LCC to ensure the reliability and safety of Sécheron products
• Development and Maintenance of REX Database for Sécheron products
• Customer Support for all matter related to RAMS: including project documentation
• Project Team Integration: work closely with multidisciplinary project teams to ensure RAMS-related requirements are incorporated and addressed throughout the project lifecycle
• Collaboration with International Teams: coordinate with the customer support team in Geneva, RAMS R&D specialists in Geneva, and local teams in India to ensure seamless communication and alignment across projects

• Bachelor’s degree (or similar) in Electricity, Electronics, or Mechanics
• Fluent in English, both spoken and written
• At least 3 years of experience in RAMS activities
• Minimum 3 years of experience in the railway industry
• Knowledge of EN 50126, EN 50128/EN 50657, EN 50129 standards is an advantage
• Good knowledge of programming (e.g. Visual Basics) is an advantage
• Ability to work autonomously as well as in a team, with a structured and rigorous approach
• Strong problem-solving skills and attention to detail
• Eagerness to learn and stay updated with the latest industry standards and technologies
• Willingness to travel occasionally to the headquarters in Geneva for in-depth product training

We have flat hierarchies and encourage direct communication between departments and management levels. This allows us to make decisions quickly.

We give our employees full responsibility for their work tasks. We encourage all employees to take initiative and contribute to the operational excellence of the company, and we provide ample opportunities for them to achieve their personal and professional growth goals.

A valid work visa is required.

How to apply:

Do you have a positive attitude and are you looking for a stimulating and rewarding work environment? If so, we look forward to receiving your application.

The Sécheron Hasler Group is committed to creating a diverse and inclusive environment and welcomes applications from all sectors of the community.

For more information, please visit our website:  https://www.secheron.com/