In-Business Controls Lead - CCB Thailand / Asia South Cluster

Citi’s Banking franchise is organized around three lines of business:  Investment Banking, Corporate Banking and Commercial Banking.  The unified Banking and International organization oversees the local delivery of the full firm to clients in each of the 95 markets where Citi has an on-the-ground presence. 

Citi Commercial Bank (CCB) is a solutions-led business for the demands of mid-sized and emerging corporates. 

We’re currently looking for a high caliber and driven professional to join our team as Vice President, In Business Controls – Hybrid, covering Thailand / Asia South Cluster.

Responsibilities :

In this role, you’re expected to: 
•    Interact with all Banking/CCB business functions and stakeholders in the Country and Cluster including ICRM, ORM, Operations, and Internal Audit, to identify key Compliance Risks and Policies impacting the Commercial business and working closely with the front line and support staff to ensure execution of key controls 
•    Promote a strong culture of risk and control awareness and compliance with policies and requirements in CCB
•    Oversee Anti-Money Laundering (AML) / Know-Your-Customer process, including reviewing new client acquisition due diligence 
•    Manage and lead Issue management in ensuring timely identification, documentation, opening and closing of issues and corrective action plans, lessons learnt exercise and support read-across reviews across the Cluster. 
•    Manage key risk and control initiatives and various initiatives to strengthen controls, compliance with key regulations, efficiency of processes etc. 
•    Act as a first Escalation point for Events/ Issues, Conduct Risk matters, Complaints and Fraud related matters (internal and external) and ensure these are promptly escalated and reported in relevant governance forums and co-ordinate the resolution.
•    Provide support during audits, regulatory reviews, risk assessments and remediation work  
•    Monitor outsourced functions - oversight of service providers, including conducting of due diligence reviews

•    Be responsible for communicating policy and regulatory changes to CCB staff including impact analysis and impart ongoing training, as needed.
•    Proactively identify emerging risks and opportunities, and perform analysis of processes and controls, and make recommendations to ensure CCB is ready and equipped to manage them as they arise
•    Responsible for the Manager's Controls Assessment testing and monitoring of critical controls and ensure control weaknesses are addressed through mitigating actions.

•    Evaluate, assess and validate controls through processes and tools including Quarterly Risk Assessments, Key Risk Control Indicators, and other related processes
•    Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
•    Actively support the Cluster In-Business Controls Head in risk and controls framework/activities holistically for the Asia Cluster.
•    Build synergies with the Corporate Bank by ensuring best practice sharing and collaborating on matters that are common to both lines of business within Banking.

As a successful candidate, you’d ideally have the following skills and exposure: 
•    10+ years of experience within In-Business Risk and Controls, ICRM, Internal Audit and/or compliance or operational risk management 
•    Knowledge of Banking & Commercial bank’s products, policies and processes will be preferred 
•    Ability to balance regulatory/policy requirements with business realities and pain points 
•    Experience working in a global, dynamic environment with strong influencing, persuasion skills
•    Excellent verbal and written communication skills 
•    Must have analytical inquisitiveness, solutions-oriented approach and 'problem-solving' abilities
•    Knowledge of local regulatory requirements and language skills will be preferred.
•    Ability to work independently, handle time-sensitive matters and make decisions in a balanced manner.
 

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