Account Manager (100%)
Auf einen Blick
- Veröffentlicht:26 September 2024
- Pensum:100%
- Vertrag:Festanstellung
- Arbeitsort:Grindelstrasse 11, 8303 Bassersdorf
First Catering AG is a joint venture of Nimo Holding AG and Gate Gourmet Schweiz AG - the leading companies in the field of airline catering, retail on board and hospitality products, and operates over 128 catering facilities, in 28 countries, on 6 continents. Our passion is to offer our airline customers and their passengers an exceptional experience - from menu design to execution and delivery. We produce up to 35’000 meals a day for international airlines such as Edelweiss Air, Helvetic Airways and Qatar Airways, and employ up to 300 people.
To strengthen our Commercial Team in Bassersdorf, we are looking for an Account Manager Edelweiss (100%):
Your Mission:
- Responsible for the smooth running of the Edelweiss account.
- Handle contract and pricing reviews.
- Customer Service Management (special flights, urgent customer requests, crew cabin reports).
- Ensure the correct maintenance of the ERP system and collecting statistics for analysis and visualization.
- Guarantee the quality standards for services are maintained at the highest level (conduct audits).
- Organize and manage internal and external customer events, particularly menu presentations, including specific individual workshops, tastings, and lead site tours.
- Close cooperation with internal interfaces to ensure seamless service delivery.
Your Profile:
- Minimum of 3 years of experience in account management, preferably in the airline catering or hospitality industry.
- Strong communication skills in German and English.
- Willingness to travel if necessary.
- Experience with contract management and pricing.
- Detail-oriented with strong problem-solving skills and a “can do” attitude.
- Familiarity with MS-Office programs and affinity for working with it.
Why join our team?
- Exciting and varied job in a multicultural and lively environment.
- Various discounts at Zurich Airport with your airport ID card
- Discounted catering and parking facilities.
- Good career opportunities within the Gategroup and support for your professional and personal development
Ready to come on board and join our team? We look forward to receiving your application to E-Mail schreiben.