Customer Service Representative

Who needs your support

Creating a world in which international imports and exports are handled seamlessly and digitally - without paperwork and inefficient processes - that and much more is our mission. This passion for innovation and efficiency motivates and unites our employees from 6 different countries.

Commodity Supplies AG is more than just a company - we are pioneers heralding a new era in the logistics industry, focusing on the provision of maritime services for container transport and the optimisation of logistics processes for a wide range of customers. At key origins and destinations around the world - from São Paulo and Shanghai to Miami and Hamburg - we work every day to ensure that cross-border trade runs more smoothly than ever before.

How you create impact

• Competent and independent support to our customers by email and telephone
• Coordination, scheduling and monitoring of global sea transports (import and export as well as Cross Trade, FCL and LCL)
• Processing special cases and special requests
• Troubleshooting in the day-to-day business
• Coordination of tasks between various departments and offices in order to achieve a smooth shipment process

That makes you the ideal candidate

You should bring along the following knowledge and experience:

• At least 5 years of experience in sea freight logistics
• Completed commercial apprenticeship or similar, specializing in forwarding and/or logistics
• Excellent English and French skills, both spoken and written and least one additional language, German would be a plus.

You should possess:

• High level of service orientation and a strong attention to details
• Flexibility, resilience and ability to work under pressure
• Good teamwork spirit

If the points described above apply to you and you are looking to work in a dynamic logistics company to further your career and where you can make a real difference, you should send your application documents to us. We would be delighted to hear from you. Versatile and challenging tasks to be completed with great independence and responsibility in a solid, team-oriented and agile company with short decision-making processes are waiting for you.

Benefits

5 weeks holiday

Annual company outing

Large terrace with barbecue and relaxing chairs

International team

Standing desk

Company car park

Accident insurance

Fresh fruits