Senior Manager - Audit Operations Technology 80-100%

Being in Group Audit at Zurich means being part of a community with a common purpose: to keep Zurich safe. We are an international team of 250+ colleagues from 33 different nationalities, working as one function from Chicago to Sydney! Together, we look to bring our skills, capabilities and unique strengths to provide insights to our stakeholders. We are working to be the best we can be at spotting danger for our company; continuously learning to get better and better in what we do.

We are on a journey to be the most forward thinking, future proofed and valued internal audit function. This means we want to have the adaptability to deal with whatever the future brings. We look to push the boundaries of what a leading internal audit function is and does and set new horizons for our industry. We are working to equip ourselves with the skills to thrive now and in the future, and to build sustainable careers. We believe that a common purpose, promoting authenticity and creating a learning culture will help our teams bring their best. We can't promise it will always be an easy journey and it may feel uncomfortable at times, but it will be a fulfilling one.

Audit Operations

The Audit Operations team sits at the heart of the internal audit function, we are on our own journey to evolving our approach, with the aim of supporting the global audit team to get better and better at delivering our purpose and strategy, while growing at the same time. The team’s role is to set up and continuously improve what we as an audit function do, how we work, develop and grow together. Driving meaningful change.

In line with this the Audit Operations team has a mandate to develop a data driven and digitally enabled function, setting the function up for the future.

Your role

Group Audit is embarking on a significant and multi-year IT modernization programme replacing the existing legacy estate, updating the Data strategy and framework, building a data layer, ensuring data is front and center the new environment.

The Senior Manager, IT and Data role provides a unique opportunity to project manage and deliver these changes, working alongside the Group Audit COO, Audit Director IT Centre of Excellence and Audit Director Data, Analytics & AI. The Senior Manager, IT and Data will play a pivotal role in driving the successful delivery, set up and adoption of the new environment. The ideal candidate will possess a strong understanding of Internal Audit, IT and data and have project and change management experience.

What you will do

Your main responsibilities will include:

Program Management

• Manage the IT modernization project from start to finish with the Group Technology team.

• Use an MVP-based, agile approach for design, testing, and implementation.

• Improve tools after initial implementation for full functionality.

• Collaborate with Group Audit stakeholders to ensure the solution meets current and future needs and ensure it is user-friendly.

• Work with experts to build a data layer, including a GA data lake, and ensure the appropriate setup to enable data sharing across functions.

• Ensure smooth data transition to the new tools without loss of availability.

• Provide updates to program and governance forums.

• Phase out existing tools and ensure existing data is retained where needed.

Change Management

• Create and implement strategies for smooth adoption of the new solution.

• Communicate with Group Audit to ensure understanding and buy-in.

• Design and deliver training with the champion community.

Maintain existing environment

• Manage and maintain the current IT and Data infrastructure, ensuring all systems are operational and performing optimally.

• Implement and maintain robust controls and procedures to safeguard our data.

• Take ownership of the existing data and MI (including power BI dashboarding), that supports reporting and running the function and ensure its timely maintenance and update

• Manage relationships with internal service providers and external vendors, ensuring service levels and contract compliance.

What you bring

• Bachelor’s degree in Information Technology, Computer Science, or a related field. A Master’s degree is preferred.

• 8+ years of relevant working experience across Internal Audit, project or IT infrastructure management

• Strong knowledge of Internal Audit functions and experience working in Internal Audit, IT audit experience preferred

• Experience in project management, particularly in the context of technology tool modernization and implementation

• Proven hands-on expertise in managing and maintaining complex IT and data infrastructures. Proficient in creating, maintaining and using dashboards via Microsoft Power BI.

• Strong analytical and problem-solving abilities, with a proactive approach to identifying and resolving issues

• Strong leadership and team management skills, with the ability to inspire and guide a team toward achieving objectives

• Excellent communication skills, both verbal and written, with the ability to convey technical concepts to non-technical stakeholders

• Ability to manage senior stakeholders up to an executive level

• Very good interpersonal skills with an ability to build and maintain relationships and influence across various parties

Additional Information

We look forward to receiving your online application.

Zurich wants to attract the best talent and we acknowledge that talents might not always be available full-time. At Zurich we will consider requests for flexible working. Many of our employees work flexibly in a variety of ways. Please talk to us during the interview about the flexibility you may need.

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Information for recruitment agencies

Zurich does not accept any applications from recruitment agencies for this position. We refuse any responsibility for unsolicited applications as well as any associated fees.

Why Zurich

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great!
Join us as we constantly explore new ways to protect our customers and the planet .

• Location(s): CH - Zürich
• Remote working: Hybrid
• Schedule: Full Time
• Recruiter name: Grace Cunningham