Lead, Master Data Operations
Veröffentlicht:
10 Oktober 2024Pensum:
100%Vertrag:
Festanstellung- Arbeitsort:Bengaluru
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are more efficient and less invasive, and solutions are tailored to individual needs. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/
Johnson & Johnson Global Services is currently recruiting for a Lead, Master Data Operations to lead customer and vendor master data execution processes from our Bengaluru, India Capability Center. Johnson & Johnson Global Services, the global shared services organization supporting the businesses of Johnson & Johnson, provides best-in-class, cost-effective services, and compliance—in a J&J way—to our Operating Companies around the world. As a Manager, Master Data Operations, you will have the opportunity to lead and collaborate with a world-class team and shape the future of data operations at Johnson & Johnson.
Key Responsibilities:
1. Maintain Operational Excellence
- Adhere to relevant laws and regulations, and follow the guidelines outlined in the J&J Credo.
- Responsible for managing operational aspects of their team (e.g., workflow, performance, and compliance), as well as ensuring achievement of team goals within expected standards. Be the main contact person for internal team members, offering support and guidance on data operations.
- Own documentation for area of responsibility. May include Standard Operating Procedures (SOPs), Work Instructions (WIs), protocols, data quality catalogs, and other policy and procedure documents. Develop and deliver training to educate partners on detailed procedures, data flows, etc.
- Prepare metrics, dashboards, and tracking to facilitate the efficient operations of the department.
- Leads projects to simplify business processes and address impactful business issues and/or questions.
- Lends subject-matter knowledge to enhance master data operations with insightful takeaways and perspective.
- Implement and support tools and processes that improve data operations execution, driving continuous improvement and operational efficiency.
- Lead and prioritize projects, ensuring effective communication with partners and internal team members, resource allocation, and resolution of resource constraints.
- Present complex data concepts to management, team members, and non-technical audiences, demonstrating your ability to communicate effectively across all levels of the organization.
2. Talent Management
- Lead, develop, and retain talent through coaching, mentorship, and engagement. Provide direction, development planning, and performance feedback in accordance with J&J Career Management processes.
3. Be a Trusted Business Partner
- Apply your expertise in nurturing business partnerships and influencing individuals, to cultivate robust collaborative connections and position yourself as a trusted consultant for internal colleagues.
4. Drive innovative solutions
- Generate innovative ideas and identify process improvements that align with global standards, driving continuous improvement and staying ahead of industry trends.
- Embrace new ideas, rapid change, and emerging technologies to revolutionize data operations and deliver world-class solutions.