Concierge (m/f/d), 5* Luxury in Gstaad, Winter Season, accommodations available
Hoteljob
Veröffentlicht:
27 September 2024Pensum:
100%- Arbeitsort:Gstaad
Introduction
The Alpina Gstaad is a Swiss luxury hotel for travellers with the highest expectations. It is more than just a place to stay in the Alps - it is a new top address in Gstaad, the perfect symbiosis of Swiss tradition and understated luxury. The hotel is a new definition of alpine chic beyond all clichés.
For the winter season from December 2024-March 2025, the following exciting
position in our team:
Concierge (m/f/d)
Your profile
- Experience in a similar position in the luxury hotel industry
- Very good language skills in D, E, F (oral and written)
- Absolute discretion
- Organisational talent and ability to work under pressure
- Good handling of all office programmes
- Passion for details and guest marketing in "mindful luxury"
- Assertiveness and good communication skills
Your tasks
- Co-responsible for the smooth running of operations in the Lodge area, including the coordination of 6 to 8 porters/chauffeurs
- Organisation and execution of internal and external orders on behalf of the guests (transfers, table reservations in various restaurants, recommendations and organisation of leisure activities)
- Contact person for questions, concerns and problems of hotel guests, VIPs, regular guests and the owners of our residences
- Responsible for post and fire alarms
- Sale of hotel services and fulfilment of any special requests
- Processing enquiries via "Alliants - guest messaging"
- Compliance with hotel-specific quality standards and the AMS (Alpina Management System) quality management system
We offer
- Varied, modern, international working environment
- Modern remuneration and working time recording
- Internal and external training opportunities
- Accommodation is provided in the region during the probationary period (3 months)
- Alpina Benefit System with attractive employee benefits for outstanding performance
- Gold-certified by EarthCheck for a holistic, sustainable approach