R&D Client Director – German Market

The life sciences industry plays a vital role in advancing healthcare and improving quality of life, with the potential to save millions of lives globally. At BASE Life Science, we are driven by this purpose every day—pushing boundaries, striving for excellence, and making a meaningful impact through expert consulting and data-driven solutions. 

Who is BASE life science?

Founded in 2007, BASE life science is a business and technology consulting enterprise working exclusively in the life sciences industry.

From our headquarters in Denmark and offices in France, Germany, Italy, Spain, Switzerland, the United Kingdom, and the United States of America, we serve customers across the globe. With a deep understanding of the life sciences industry, we work hand in hand with customers to identify, develop, and implement strategic initiatives that drive growth, efficiency, and overall success through tailored solutions. Our partnership with industry-leading solution providers, including Veeva, Salesforce, IQVIA, Benchling, Google and MediSpend ensures that our clients harness the full potential of the most innovative solutions on the market.

About the role: 

As an R&D Client Director for our operations in Germany, you will be a key player in driving client-focused initiatives within a growing market. Your main goal will be to expand our client base and deepen relationships with key clients in Germany. You will act as the main point of contact for clients, ensuring their needs are met with tailored solutions and ongoing support. This role is ideal for someone who excels in building relationships, has a strategic mindset, and understands the digital transformation within the R&D sector. You’ll leverage new opportunities with both prospective and existing clients, contributing to the growth of our portfolio and long-term success.

The position is based out of Switzerland, and you will be reporting to the Chief Commercial Officer.

In this role your key responsibilities will be:

Business Development and Account Growth:

• Identify new business opportunities and areas for account expansion, including upselling additional services and products.
• Develop and manage a pipeline of new clients and prospects.
• Lead strategic discussions and presentations, aligning company offerings with client goals to drive growth.

Client Relationship Management:

• Build and maintain strong relationships with key clients in the R&D sector, serving as their primary point of contact.
• Understand clients' needs, objectives, and challenges, offering customized solutions and strategies.
• Monitor client satisfaction and proactively address any concerns or issues.

Collaboration and Delivery:

• Collaborate with internal teams to deliver services and solutions that meet or exceed client expectations.
• Provide regular updates and reports on account status, performance, and growth opportunities to the management team.
  

What we’re looking for:

We’re seeking a candidate with a relevant bachelor’s or master’s degree and preferably the following experience and competencies:

• Experience in Consultancy and R&D:
  5+ years of consultancy experience, with a proven track record in supporting digital transformation projects, particularly in the pharma and/or biotech sectors.
  5+ years of experience in pharmaceutical or life science R&D, with a history of successfully delivering projects in this field.

• Excellent Sales and Client Relationship Management skills:
  Extensive experience in sales within a similar business environment.
  Ability to understand and address client needs, developing tailored proposals and solutions that meet their unique challenges.
  Proven success in building and nurturing long-term client relationships, as well as identifying opportunities for account growth and upselling additional services.

• Communication, Collaboration & Cultural Competences:
  Excellent communication and interpersonal skills, with a demonstrated ability to collaborate across teams and organizational levels.
  Fluent in both German and English, with strong written and verbal communication skills in both languages.
  Cross-cultural competence and the ability to thrive in a dynamic, multicultural environment.

• Digital Expertise and Problem-Solving skills:
  Experience with digital technologies, particularly in R&D systems, and a deep understanding of the challenges and opportunities in the digital transformation of R&D.
  Strong problem-solving skills, with the ability to identify issues and implement effective solutions.

What makes us the best employer for you?

BASE life science has been recognized as an outstanding workplace, earning us the Great Place To Work certification in Denmark, France, Germany, Italy, Spain, Switzerland, and the United Kingdom.

We are proud to represent 35+ nationalities among our colleagues, and firmly believe in the power of diverse perspectives and characteristics to drive truly innovative solutions and achieving excellence.

At the heart of our organization lies a foundation grounded in five core values: team spirit, trust, openness, ambition, and execution. We cultivate an environment that champions flexibility, placing confidence in our employees to successfully complete tasks while upholding a healthy work-life balance. Additionally, we place significance in cross-functional collaboration, where niche skills and specialisms are valued and challenging the status quo is encouraged.

Additionally, we offer you: 

• Health insurance.
• Remote work friendliness.
• Ongoing learning and development.
• Flexible schedules to fit your work to your routine.
• Contributions to physical, social, and emotional health.
• Home office setup with laptop and other electronic devices.
• The chance to help make a difference for patients around the world!

Interested?  

If you find this position intriguing, don't delay — submit your application in English at your earliest convenience. We are continuously reviewing and assessing all incoming candidates and eagerly await your application.