German C2

•

4 years of work experience

•

Remote / Zurich

Account Manager (F/M/D)

80% - 100%

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Weekly hours

42.5

Hours per day

8.5

Days per week

5

nu.Education is the first competence-oriented learning platform developed entirely in Switzerland. The software was programmed in exclusive cooperation with leading Swiss higher education and vocational schools and is already considered a trend-setting learning concept with a global orientation.

We are growing fast and heading on a rapid journey into the future of learning. That’s why we’re looking for ambitious, innovative-thinking and visionary employees who want to shape the future with us and be part of our ambitious development into a global tech company.

Main task

• Processing inquiries and requests from customers and considering their needs.




• Building and strengthening customer relationships to achieve long-term partnerships.




• Collecting and analyzing data on customer behavior to best understand their needs.




• Product demonstrations and planning of consulting workshops.




• Collaborating with various internal departments to ensure they are meeting all customer requests.




• Preparing progress reports for clients and executives within the company.

Requirements

• Bachelor’s degree or equivalent experience required.




• Experience with project management or customer service.




• Demonstrated ability to work consistently and positively in a dynamic environment.




• Excellent writing, telephone, and presentation skills.




• Strong customer service skills and ability to deal with various types of customers.




• Ability to multitask and handle multiple tasks simultaneously.




• Excellent organizational skills and attention to detail.