JOB NUMBER: JB04455

VACANCY NUMBER: ADV05533

SHARE: https://www.careers.msccruises.com/vacancy/ADV05533/revenue-management-analyst-fort-lauderdale

ORGANIZATION: MSC Cruises INC.

BUSINESS AREA: Office

LINE MANAGER: Director of Revenue Management

The Sr. Revenue Management Analyst is responsible for monitoring booking performance of the USA and Canadian markets, managing pricing and promotions, and making recommendations to maximize occupancy and revenue.

Transform data into insights, make strategic recommendations with a holistic commercial approach, and communicate effectively to leadership to get buy-in

Report on sales trends by channel, season, region, and category, monitor ship inventory, and make strategic pricing and promotions recommendations to maximize occupancy and revenue. Create new reports to assist with decision-making as necessary.

Assist with budgeting/forecasting by pulling historical and recent data and creating models for passenger volume and revenue targets, with logical and defendable assumptions.

Perform weekly competitive benchmarking to monitor major cruise lines’ pricing compared to that of MSC’s and flag where highly overpriced or underpriced. Make price change recommendations based on trends and using business judgement.

Create pricing and promotions recommendations through an excel template, receive feedback from Corporate Revenue Management team in Geneva, apply changes and submit final builds.

Test prices and promotions in various booking tools and check new pricing for accuracy and consistency across channels.

Assist with creating PowerPoint presentations, including, but not limited, to weekly US Business Review Meetings.

Create and maintain promotional notices with details of rates, terms & conditions, and validity for sales and special offers, to distribute to all departments for reference.

Partner with Marketing, Sales, Contact Center, and other teams to assist with data needs.

Proactively look to make process improvements and reporting enhancements for higher efficiency and ease of use.

Perform ad-hoc analyses, data forensics, and data hygiene tasks as needed.

Mentor junior analyst(s) and share knowledge and training with other teams.

Bachelor’s Degree required; major in Business, Economics, Finance, or other analytics-intensive fields a plus.

Excellent verbal and written communication skills a must. It is crucial that the candidate have the ability to determine high-level insights to call out to upper management, as well as the ability to lay out detailed information to other audiences with technical clarity.

Strong organizational skills, time management, and attention to details. Must be comfortable juggling multiple tasks at once and adaptable when needs change.

Strong interpersonal skills – our team works closely with other departments within the US office and other teams in Geneva and Naples on a daily basis.

Strong analytical and problem-solving skills; analyst background in Revenue Management, Commercial, Finance, or Marketing a plus.

Advanced in Microsoft Excel – comfortable manipulating data and maintaining large spreadsheets with high level of accuracy; experience with building complex models and macros.

Experience with SAP Business Objects a plus

Experience with writing SQL queries a plus

Ability to multi-task, prioritize, work independently and/or within a team

US Passport or US Permanent Resident

MSC Cruises is an E-Verify employer

MSC Cruises USA is an equal opportunity employer that complies with all applicable federal, state, and local laws, rules and regulations. It is our policy to employ and promote qualified candidates without discrimination on the basis of race, color, sex, age, origin, sexual orientation, marital status, disability or any other characteristic protected by law. Our hiring decisions are based solely on merit, qualifications and business needs.

In the course of our recruitment and selection process, we may make your Personal Information available to third parties such as recruitment agency, intermediaries and other business partners.