Technical Sales Support (m/f/d)

Our client, a leading international manufacturer of peristaltic flow solutions with modern offices in the Zurich area, is looking for a reliable and structured Technical Sales Support (m/f/d) to start as soon as possible in a Try & Hire model.

In this employment model, the selected candidate will initially be hired on a temporary basis for a period of three months. Upon successful completion of this period and mutual agreement, a transition to permanent employment is highly anticipated.

Description

The selected candidate provides expert technical support and tailored solutions in collaboration with Sales Engineers, manage RFQs and project progression, ensure cross-functional alignment for efficient delivery, uphold quality standards, and continuously develop technical expertise to drive customer satisfaction and business success, by carrying out the following task areas:

• Supports customers with technical advice and product solutions while coordinating with sales engineers.
• Cooperates with sales engineers to create and review technical details, ensuring correct pricing and effective project planning.
• Provides initial help for technical issues and guidance on product use.
• Handles customers quote requests by preparing accurate and timely responses based on their needs.
• Follows up on customer projects and support progress together with the service team.
• Connects different teams including technical, sales, and customer service to keep projects running smoothly.
• Actively builds your knowledge through training and stay current with product and industry updates.
• Maintains high standards for quotes and orders while tracking performance through regular reporting.

Profile

In order to be considered for the role, the ideal candidate must have:

• Successfully bachelor's degree and/or master's degree in a technical field
• At least 2-3 years of working experience in a similar role, Idella within a dynamic and faced environment.
• General IT affinity, previous knowledge in SAP is strongly preferred.
• Solid English skills, ideally very good in German skills
• Every additional national language is a plus
• Proven ability to organize and manage multiple tasks at one time and meet deadlines.
• A client-centered mindset complemented by strong people skills and effective communication abilities.
• Structured and proactive working attitude.
• Diligent and quality- oriented.
• Eye for detail.

Job Offer

The selected candidate will receive the opportunity to work within an internationally operating, dynamic business environment, as well as within a familiar and multi-national team.