Digital Transformation and Innovation Lead

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Job Description

ROLE OBJECTIVE

We are seeking a strategic and results-driven Digital Transformation and Innovation Lead to lead digital transformation and innovation initiatives across enterprise and business unit level. The ideal candidate will possess a deep understanding of digital strategy,analytics, commerce and innovation within the bio-pharmaceutical and healthcare sector. In this role, the incumbent will be responsible for developing and executing digital strategies that align with the company's objectives and enhance its market presence.

Key accountabilities

• Build the patient-centric model around patient journey to improve patient experience and service, deliver a one-stop, integrated, and patient-centric service for patients
• Explore DTx (Digital Therapeutics) opportunity based on Takeda product strategy, align with product life cycle relevant BU/functions to develop digital solution pipeline and portfolio.
• Lead & develop innovation strategy for growth and launch brands; implement strategic innovation and Digital Health strategy aligned with business requirement.
• Provide updated industry market information on innovation development, conduct best practice sharing to improve company innovation capabilities.
• Building and develop innovation network to engage global and local partner to provide innovative digital healthcare solutions.
• Works with key stakeholders to  implement a  digital go-to-market model for growth and launch products
• Ensures the interoperability of the enterprise level customer channel ecosystem, digital services and products within the different functional and business solution landscape.
• Support the leadership  in building capability in the organization from process, people and technology perspectives to continue to drive adoption of Digital products and solutions
• Collaborate with other markets to leverage on the existing digital tools & explore possibility of localizing it

SKILLS and LEADERSHIP CAPABILITIES

Experience and Education

• Bachelor’s degree must; MBA ( must)
• 8-10 years of total experience including 3-4 years of experience in, Digital Strategy, Innovation, Design Thinking, Customer experience, and Digital engagement
• Good understanding of Indian Healthcare market/Bio-pharmaceutical industry
• Ability to work in a matrix organization
• Ability to develop and execute structured project plans
• Requirement for compliance to highest ethical standards
• Sound understanding of the use of digital and multi-channel routes of stakeholder engagement

Critical Skills and Competencies

• Brand and Business  Acumen
• Digital Strategy and Implementation
• Digital GTM
• Digital Commerce
• Customer Experience Design and Operations
• Digital Customer Engagement
• Insight & Analytics
• Strategic Communications
• Stakeholder management
• Agile, SDLC, UI / UX and project management tools and methodologies
• Governance tools and methodologies

Critical Behaviors

• Can effectively manage change and shift gears comfortably; highly effective in ambiguous environments; able to deliver expected results with minimal direction and guidance.
• Ability to manage multiple assignments, applying proven capability to assess competing priorities in a high energy, fast-paced environment in a geographically dispersed organization.
• Good decision-making and problem-solving skills; proven research skills to gather data, best practices and points of view to ensure well-grounded judgment.
• Strong stakeholder management skills and demonstrated success in influencing stakeholders
• Self-directed, executor with experience rapidly implementing new tools and processes
• Excellent interpersonal skills and experience working with others in high-pressure situations
• Demonstrates business acumen and and translate these into actionable and compelling talent management initiatives
• Demonstrates curiosity and capacity for learning

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