Customer Service Specialist
Date de publication :
01 octobre 2024Taux d'activité :
100%Type de contrat :
Durée indéterminée- Lieu de travail :Bucharest
What you will do
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Process and manage orders in the ERP system, ensuring compliance with service level agreements.
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Oversee contract management and coordination with local suppliers.
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Monitor order status, proactively communicate delays or issues to stakeholders.
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Manage all import-export activities and ensure compliance with local customs regulations.
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Coordinate transportation of goods to and from Stryker warehouses, including outbound deliveries to clients.
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Handle trade compliance activities, including monitoring regulatory changes and taking necessary actions.
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Control and approve customs and transportation costs while managing payment processes.
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Collaborate with Sales, Marketing, Warehouse, and other teams to support daily operations and integration of new products.
What you need
Required:
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Bachelor's degree in a relevant field.
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1-2 years of experience in customer service, operations, logistics, or supply chain.
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Advanced Microsoft Excel skills.
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Experience with ERP systems (SAP, Oracle, JDE, or similar).
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Proficient in English (preferred).
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Experience in reporting and dashboard interpretation.
Preferred:
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Involvement in or support of project initiatives.
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Experience with JDE Oracle