SAP CRM Consultant / SAP C4C (m/f)

Your challenge

• Responsible for application management of our CRM system SAP C4C Sales and Service Cloud, with a focus on SAP C4C Sales Cloud

• Support international implementation projects and day-to-day operations

• Define and implement interfaces to systems such as SAP S/4HANA, Self-Service Portal, Offering Tools and e-Commerce platform, in collaboration with involved application managers and developers

• Evaluate solution concepts of CRs in terms of feasibility, risks and process/function standardization

• Specify and implement CRs, including technical specification required by developers or for interfaces

• Customize the system including documentation

• Train and transfer knowledge to key users and process owners

Your qualifications

• Education degree in IT, Business Administration, or a similar field (FH / University)

• Profound understanding of CRM application management

• Knowledge of SAP C4C Sales and Service Cloud

• Knowledge of SAP ERP, especially SAP SD and/or CS, is preferred

• Willingness to travel, especially during rollout projects, with less travel afterward

• Team spirit and professional communication skills

• Collaborative team player with a strong focus on user needs

• Systematic thinker who effectively translates insights into actionable steps

• Fluent in English (spoken and written), German and other languages are advantageous

Your benefits

• Staff restaurant

• Company health management

• Flexible working hours

• Possibility of taking additional holidays (multi-holiday model)

• Free parking spaces

• Optional savings plan with the pension fund

• Promotion and development of your future prospects