Inside Sales

Inside Sales Representative (Closer)

Closing deals and securing new customers for IWG is the most important part of our sales process. We need our best people focussed on this task. To succeed, you must be highly motivated & competitive, a great communicator and have a positive, “can-do” attitude. 

Job Purpose

After a customer has completed a sales tour, you will close deals with them, either on a call or via Teams. You will do this be presenting our range of products and services to new and existing customers to help them find the right solution for their business. Post deal you will follow up with the client to ensure they are satisfied, get referrals, up-sell, cross-sell and ensure they have a world-class customer experience.

Key Responsibilities

• Consistently exceed demanding sales targets.


• Handle objections by creating and proposing solutions from our range of products and services.


• Sell the full range of IWG products and services.


• Negotiate positive outcomes for IWG.


• Build relationships with customers to gain their trust and commitment.


• Deal with a high volume of phone-based sales enquiries.


• Use the CRM to track and manage leads.organised and prioritise swiftly and efficiently

Required Skills, Experience & Qualifications

• Proven experience in high volume sales (e.g. call centre), with demonstrated track record of exceeding targets compared to peers.


• Motivated by closing deals and upselling opportunities. Thrives on overcoming challenges and rejection


• Highly organised, with the ability to prioritize swiftly and work efficiently in a fast-paced environments.


• Strong communication and interpersonal skills, good at building rapport.


• Confident to ask for the business, demonstrated ability of objection handling and creative solutions to close deals.


• Proficient in using CRM tools and other sales software for tracking and managing leads.


• Excellent at prioritizing tasks, managing multiple leads, and staying methodical with follow-ups.


• Native Speaker: Fluent in the local language and English, with excellent written and verbal communication skills.


• Passion for engaging with diverse customers, curiosity to address their needs, pride in knowing IWG's solutions, and drive to achieve results and explore career opportunities.
  
  

Why Join us?

We offer a rewarding and supportive environment where you can thrive. Here is what you can look forward to:

• Attractive Commission Plan: Enjoy a competitive commission structure that rewards your hard work and success.


• Flexible Hybrid Work Model: Benefit from a blend of office and remote work, allowing you to collaborate with colleagues while enjoying the flexibility of working from home.


• Comprehensive Training: Receive 3 weeks of in-depth product and sales training, guided by our experienced sales coach, to set you up for success.


• Multinational and Diverse Environment: Join a dynamic team in a global setting, where diversity and inclusion are celebrated.


• Career Growth Opportunities: Explore a range of career advancement possibilities within a global company boasting 4,500 locations across 120 countries.

About the company

IWG has been at the forefront of flexible working for more than 30 years. With over 3,500 locations around the globe, spanning brands including Regus, Spaces, Signature and HQ, we have made it possible for businesses of all sizes to make the transition to hybrid working, empowering employees to work wherever and whenever is most convenient.

We help more than 8 million people and their businesses to work more productively, supported by a choice of professional, inspiring and collaborative workspaces, communities and services.

As the world’s leading provider of hybrid work solutions, with four times the number of locations compared to its nearest competitor, IWG is already working with over 80% of the Fortune 500 and counts businesses including Amazon, Netflix, EY and Uber amongst its customers.

Companies of all sizes are shifting to flexible working to lower costs, improve employee retention and lower their carbon emissions. The flexible workspace is expected to grow by 600% by 2023, when 30% of all office space will be hybrid. We are growing our network faster than ever to keep up with demand from customers as we work towards our goal of reaching 30,000 centres.

Carbon Neutral Workplaces

IWG’s purpose of helping everyone have a great day at work, while protecting people and the planet is at the heart of everything we do. We are proud to supply all of our customers worldwide with carbon neutral workplaces, and we have a strong climate action plan in place to help us achieve our objective of Net Zero emissions by 2040.

Leading Employer Award
IWG is proud to be the recipient of a Leading Employer Award in both 2022 and 2023. Awarded exclusively to the top 1% of employers, the accolade is testament to our diverse global workforce and the role everyone plays in bringing our purpose, culture and values to life, every single day. 

Join us at  https://careers.iwgplc.com/home