Key Account Manager Travel Retail

At Swarovski, where innovation meets inspiration, our people desire to explore, experience and create. As a Key Account Manager Travel Retail you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand, learn and grow with us. We’re bold and inventive, revealing astonishing things like no one else can. A world of wonder awaits you.

About the job

In Travel Retail you would help bring Swarovski to the Travelers across geographies, in Airports, duty-free shops, on Cruise ships, in Inflight magazines – by Partnering with Travel Retail Global Keys Accounts.

Your responsibilities include, but are not limited to:

• Building and maintaining strong Partner relationships with Key Accounts in scope, to jointly grow the brand in airports and duty-free locations through thoroughly executed plans
• Managing the performance and growth of Travel Retail Global Key Accounts in scope, aligning with global Company goals
• Developing and overseeing the strategic direction for the business in scope, forecasting, budgets, P&L and performance analysis while identifying growth opportunities
• Leading store openings, refurbishments, and product assortment management to meet market and business needs.
• Ensuring Retail Excellence through managing together with the Partners the calendar for key retail locations, activations, overall go to market tools deployment

About you

We are looking for a unique and amazing talent, who brings along the following:

• A proven track record of professional experience in a similar role, specifically within Travel Retail, with demonstrated success in sales and key account management
• A high-performing mindset, driven by both strong sales results and brand development
• Excellent negotiation skills, along with a deep understanding of cultural nuances and intercultural collaboration
• A structured, organized, and solution-oriented approach, with the ability to efficiently manage complex tasks
• A friendly and approachable personality that fosters long-lasting, professional relationships with business partners
• The flexibility and willingness to travel up to 25% of the time
• Fluency in English, both written and spoken

What we offer

You can expect a range of benefits, including:

• Swarovski products discounts
• Full coverage of accident insurance
• Attractive pension fund conditions
• Subsidized public transportation or free parking
• Employee canteen with buffet

Masters of Light Since 1895

Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.

Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski’s heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.

Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.