BASEL OFFICE - Associate Land Operations Manager

Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®.

Viking has more than 250 awards to its name, including being rated #1 for Rivers, #1 for Oceans and #1 for Expeditions by Condé Nast Traveler and voted at the top of its categories by Travel + Leisure. No other cruise line has ever received these same honors by both publications at the same time.

Please note that we can only accept applicants who are eligible to work in Switzerland or in possession of a valid work permit.

ROLE DESCRIPTION

• The Associate Land Operations Manager is responsible for supporting the Land Operations Department (LOD) team in various activities.

• The Associate Land Operations Manager will report to the Director Land Operations.

• This role is based in our Operational Headquarters in Basel, Switzerland.

KEY RESPONSIBILITIES

General tasks

• Support of the Land Operations team when needed

• Temporary replacement of SPM/SCM team member when needed

• Responsible for the LOD LMS (Learning Management System) platform

• Managing and creating of distribution lists in Outlook

• Organizing/setting up meetings in-house or external (meeting location, travel arrangements)

• Assisting with special events (such as ship naming ceremonies, film crew)

• Setting up order overview for Quietvox and making sure all Cost and/or Product Managers set up overview for pre- & post-extensions

Ordering of Uniforms

• Setting up uniform orders

• Continuously processing orders throughout the year

• Creating nametags

Ordering of LOD related items

• Luggage tags, lollipops, bus signs, etc.

• City Maps

• Metro Maps

• Coordination between in-house (other departments) and external partners

LOD Trainings

• Sending out invitations to vendors and following up according to deadlines

• Managing training overview

• Managing training calendar

• Managing overview participants list

• Managing the LOD LMS (Learning Management System) platform

KEY QUALIFICATIONS

• Strong administrative and organizational skills

• Fluency in English, both in written and spoken

• Excellent communication skills

• Background in the upscale cruise industry is preferred

• Strong IT skills, especially in MS Office (Power Point, Excel), experience with MXP would be an asset

• Ability to work independently and service-oriented

• Positive personality, professional appearance, stress resistant

• A self-starter with a can-do mindset, with complete attention to detail

COMMUNITY & CULTURE

• Fast-growing and dynamic environment, a modern workspace, flexible working hours

HOW TO APPLY

Please apply via our website www.vikingcareers.com, including your CV in English and a one-page cover letter to introduce yourself and your interest for the role.

For more details about this position, contact Marta Pikusa under +41 61 638 60 11