Senior UX Designer

Singapore, SG, 068809

About the role

• Barry Callebaut Digital (BC Digital) is on a mission to lead the digital revolution in the chocolate industry, and we're seeking a Senior UX designer to create intuitive, engaging and user-centric interfaces for AI-powered applications and products. Based in our Singapore-based AI Center of Excellence, your role will focus on making AI interactions clear and valuable, creating interfaces that balance aesthetic appeal with functionality while helping users interact effectively with sophisticated AI tools and insights. This role requires deep expertise in UI/UX technologies, strong leadership skills, and a strategic mindset to drive innovation.
• As part of the BC Digital CDAO organization in this role, you will collaborate closely with data scientists, product managers, and engineering teams to create designs that translate complex AI functionality into seamless, accessible, and visually compelling user experiences. This is a dynamic opportunity to influence transformative growth and promote a culture of data-driven insights at Barry Callebaut

Key responsibilities include

• User Research & AI Focused Data Visualization
• Collaborate with Product owners and Business SMEs to understand target audiences, define user personas, and gather insights to inform design decisions. Organize usability testing to validate design ideas and ensure optimal user experience.
• Design and build user-friendly AI solutions, focusing on front-end development, e.g. through optimizing UI elements such as interfaces, layouts, widgets, etc.
• Develop wireframes, interactive prototypes, and mockups and iterate based on user feedback and project requirements.
• Design intuitive dashboards that help users interpret AI-driven insights quickly and easily
• Ecosystem Collaboration
• Facilitate collaboration with internal and external stakeholders, including vendors, partners, and customers.
• Collaborate with business stakeholders to identify areas of our business to uplift through advanced AI use cases (e.g. GenAI, process automation)
• Collaborate with stakeholders from our operative business functions to understand their business problems and identify innovative solutions to uplift our operative processes
• Integration and Deployment
• Collaborate with data scientists, architects, and engineers, to support the transition of prototypes into production and the subsequent scaling phase
• Develop and maintain a cohesive design system, including style guides and reusable components, to ensure consistent UI elements and interactions across AI products
• Identify and troubleshoot UX issues (e.g. responsiveness, usability)
• Research and Innovation
• Stay up-to-date with the latest advancements in UI/UX to aid the quick assimilation of AI/ML-generated insights
• Contribute to the continuous improvement of UX solutions while considering design best practices and industry trends
• Support programs and workshops to encourage idea generation and drive stakeholder engagement in innovation.
• This is a global leadership role with key stakeholders located in Brussels, Zurich, and other locations of our global footprint, and thus requires up to 20% travel.

About you

• Degree in IT/technology, design, data analytics, or a comparable field
• Proficiency in English
• Relevant design certifications such as CUXP, and CUA are a plus
• Extensive experience as a UI/UX designer or in a comparable role, with a minimum of 4-5 years of progressive experience
• Comprehensive understanding of UI/UX best practices, industry trends and modern design thinking
• Understanding of AI and machine learning foundations and their interaction with UI/UX design challenges
• Fair understanding of processes and technologies concerning the newest developments around Innovation, Automation & AI
• Fair understanding of innovation practices, e.g. design thinking, open innovation, agile, etc.
• Fair understanding of project management tools and methodologies incl Agile ways of working
• Skills to create internal and external partnerships/networks across the organization
• Excellent problem-solving skills and a structured way of working
• Creative and strategic thinker, with a passion for driving innovation and continuous improvement
• Experience in the chocolate or food industry is a plus, but not essential
• Exhibits a passion for Innovation and AI, constantly seeking new and creative solutions to make AI-powered visualizations compelling and intuitive
• Puts a strong emphasis on teamwork and cross-functional collaboration, with the ability to build and maintain relationships across different levels of the organization and with external partners
• Can articulate design decisions effectively to both technical and non-technical audiences to integrate feedback into design iterations
• Demonstrates ability to analyze complex situations, identify critical issues, and make bold, strategic decisions to drive progress
• Can create internal and external partnerships/networks across the organization with technical and non-technical stakeholders
• Is outcome-oriented and can assess and resolve impediments in a proactive manner
• Independent and self-driven personality with strong analytical skills and techniques

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